Hotel Contessa
Hospitality
Host/Hostess
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Host/Hostess at Hotel Contessa. Meet and greet guests. Offer choice of seating”
Industry & Context.
What They're Looking For.
Must Have
Ability to comprehend guest requests, Ability to remember menu items, Ability to move throughout crowded room, Ability to deal with customer complaints, Ability to establish working relationships
What You'll Do.
Meet and greet guests
Offer choice of seating
Escort guests to table
Make daily logbook entries
Coordinate communication between shifts
Coordinate communication with management
Maintain proper set-up of dining room
Make arrangements for reservations
Make arrangements for special functions
Comply with attendance rules
Perform other job-related duties
How You'll Work.
Communication Scope
Verbal communication skills; Written communication skills
Full Job Description
**About Us** An intimate, all-suite retreat set directly on San Antonio’s beloved Riverwalk, Hotel Contessa delights arriving guests with stylish suites that take their design cues from San Antonio’s rich history and vibrant culture. As an employer of choice, we offer great career potential, free trainings, free lunch, free bus pass or free parking, uniforms and a fun environment with a work/life balance for all of our associates. Are you ready to join our Sassy Team? Let’s have a chat to discuss how we can elevate your career. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. **Overview** The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. ### **Essential Duties and Responsibilities** * Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. * Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management. * Maintain proper set-up of dining room. * Receive records and make any necessary arrangements for reservations and special functions in the restaurant. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. **Qualifications and Skills** * Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. * Ability to remember, recite and promote the variety of menu items. * Ability to move throughout a crowded room to seat gu
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