Motel One
Hospitality
HospitalityAgentFrontOffice
“Hospitality Agent Front Office at Motel One. Skills: Guest relations, Front desk operations. Guide guests from check-in. Support guests to check-out”
Industry & Context.
Navigating overbooking
What They're Looking For.
Must Have
Educational background in hospitality, Professional experience in hospitality, Educational background in gastronomy, Professional experience in gastronomy, Educational background in tourism, Professional experience in tourism, Proficient in German, Proficient in English
Nice to Have
Keen interest in hospitality, Keen interest in gastronomy, Keen interest in tourism, Hosting expertise, Commitment to quality, Commitment to service excellence
What You'll Do.
Guide guests from check-in
Support guests to check-out
Share insights about city
Share tips about city
Communicate with guests via phone
Communicate with guests via email
Manage reservation inquiries
Navigate overbooking situations
Perform settlement procedures
Perform organizational responsibilities
Perform administrative responsibilities
How You'll Work.
Team & Collaboration
Collaborative interactions; Multicultural team
Communication Scope
German communication; English communication
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