Motel One

Hospitality

HospitalityAgentFrontOffice

€26–33k ~AI est. Wien, Wien, Austria FULL TIME
The Brief

“Hospitality Agent Front Office at Motel One. Skills: Guest relations, Front desk operations. Guide guests from check-in. Support guests to check-out”

Industry & Context.

Hospitality
Problems you'll solve

Navigating overbooking

What They're Looking For.

Must Have

Educational background in hospitality, Professional experience in hospitality, Educational background in gastronomy, Professional experience in gastronomy, Educational background in tourism, Professional experience in tourism, Proficient in German, Proficient in English

Nice to Have

Keen interest in hospitality, Keen interest in gastronomy, Keen interest in tourism, Hosting expertise, Commitment to quality, Commitment to service excellence

What You'll Do.

Guide guests from check-in

Support guests to check-out

Share insights about city

Share tips about city

Communicate with guests via phone

Communicate with guests via email

Manage reservation inquiries

Navigate overbooking situations

Perform settlement procedures

Perform organizational responsibilities

Perform administrative responsibilities

How You'll Work.

Team & Collaboration

Collaborative interactions; Multicultural team

Communication Scope

German communication; English communication

Free ATS check

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