Hospital Admissions Rep
HospitalAdmissionsRepEveningShift,FullTimeOnsite
“Hospital Admissions Rep - Evening Shift, Full Time Onsite at Hospital Admissions Rep. Skills: obtaining and verifying demographic information, insurance benefits and eligibility, data entry skills. Obtaining and verifying demographic information, insurance benefits and eligibility. Assigns the correct medical record and account therefore, providing a database which ensures accurate billing and clinical information”
What You'll Achieve.
ensures accurate billing and clinical information
Industry & Context.
Evening Shift, Full Time, Onsite, 6pm--230am, every other weekend, rotating holidays, schedule may be adjusted according to the needs of the business based on patient census, Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date
What They're Looking For.
Must Have
High School Diploma or equivalent required, Minimum 0-1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software applications, including volunteer work, Current BLS certification from American Heart Association OR ability to obtain 90 days post hire, Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date
Nice to Have
2 years of ED admitting experience, Ability to type a minimum of 35 CWPM, Computer skills and proficient in Microsoft Office software programs, Medical terminology knowledge, Ability to greet and effectively relate to patients, physicians and staff, Great organizational skills and the ability to set priorities and manage time effectively, Great interpersonal skills and the ability to communicate effectively both orally and in writing, Ability to maintain a professional demeanor in a high stress environment, Ability to deal with pressure and complaints, Presents oneself in a professional manner through appearance and conduct
What You'll Do.
Obtaining and verifying demographic information
insurance benefits and eligibility
Assigns the correct medical record and account therefore
providing a database which ensures accurate billing and clinical information
Obtaining complete and accurate demographic and financial information from a variety of sources
including patient interviews physician offices and in-house departments
Obtains required signatures on legal consents and insurance forms
Performs required pre-certification
credit referral or deposit collection
Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed
Obtains pre-certification
referral or authorization number and updates patients file
physicians and/or supervisors of insurance coverage issues
notifies patients of co-payments
deductibles or deposits needed
documenting all information in computer system
Reviews Physician’s orders for completion and ensures all required information is listed
Completes Medicare Compliance and obtains ABN if necessary
Maintains multiple computer systems
Maintains positive customer service at all times
referring unresolved issues to appropriate supervisor
Answers telephone calls
Follows pre-established script and provide assistance to callers
Completes all shift duties in a timely and accurate manner
Complies with all safety regulations
policies and procedures as defined by Customer
How You'll Work.
Team & Collaboration
referring unresolved issues to appropriate supervisor; relate to patients, physicians and staff
Communication Scope
communicate effectively both orally and in writing
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