Optimal Care
Hospice Care
HospiceTriageCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Hospice Triage Coordinator at Optimal Care. Skills: Hospice Triage, Patient Care Coordination, After Hours Support. Coordinate after hours calls, orders, and communication. Communicate significant findings to primary care providers”
What You'll Achieve.
produce value based outcomes by managing chronic disease process, rehabilitation and end of life care
Industry & Context.
creative problem resolution
after hours, limited supervision, Every other weekend (Saturday & Sunday) 8:00 AM - 8:30 PM
What They're Looking For.
Must Have
High School Diploma or GED, Minimum one (1) year of experience in medical field, medical office experience or related position, Ability to operate computer equipment, Fax and photocopy machines necessary, Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, Knowledge of medical terminology, Excellent verbal and written communication skills
Nice to Have
Associate Degree preferred, CNA or MA certification preferred, Experience with geriatric population and/or caregivers preferred, Familiarity with Ethizo EMR preferred
What You'll Do.
Coordinate after hours calls
Communicate significant findings to primary care providers
Perform well under stress and in emergency situations
Assume primary responsibility for after hours patient care
Develop and maintain positive working relationships
Answer telephone calls after hours and respond to concerns
Provide support and direction to agency staff
How You'll Work.
Team & Collaboration
Develop and maintain positive working relationships with others; Helps others when needed without necessarily being asked to do so
Communication Scope
Excellent verbal and written communication skills; excellent phone and electronic communication skills
Full Job Description
Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program for field roles Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Mileage Reimbursement Pet Insurance ID and Fraud Protection And more... Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Hospice. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: Communicates significant findings, problems, changes in condition or environment to the primary care providers and other personnel involved wi
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