HomeGoods
Retail
HomeGoodsRetailKeyCarrierCoordinator
“HomeGoods Retail Key Carrier Coordinator at HomeGoods. Skills: Customer service, Leadership, Problem solving. Create a positive internal and external customer experience. Promote a culture of honesty and maintain confidentiality”
What You'll Achieve.
Shrink reduction goals
Industry & Context.
Proven problem solving skills; Able to act quickly under challenging circumstances
Open availability, including nights and weekends
What They're Looking For.
Must Have
1 year retail, 6 months leadership experience, Able to work a flexible schedule, including nights and weekends, Team player, working effectively with peers and supervisors, Able to respond appropriately to changes in direction or unexpected situations, Knowledge of company standard software, systems, and procedures, Knowledge of merchandise flow in stores, Proven problem solving skills, Able to effectively coach, delegate, and follow-up on multiple people/tasks, Able to act quickly under challenging circumstances, Capable of multi-tasking, Superior communication and organizational skills with attention to detail
What You'll Do.
Create a positive internal and external customer experience
Promote a culture of honesty and maintain confidentiality
Act as Manager on Duty adhering to company policy and procedure
Ensure store team performs tasks and activities in accordance with store prioritizes as needed
Address immediate customer service issues and provides appropriate coaching to Associates
Exercise discretion regarding customer service policies to satisfy customers
Maintain accurate Associate coverage in service areas for a positive customer experience
Ensure Associates adhere to all operational procedures
Ensure opening/closing procedures are executed according to company guidelines
Communicate accurately and effectively with management and Associates when setting and addressing provides progress updates
Provide and accept recognition and constructive feedback
recognition and coaching to Associates
Partner with Management on Associate training needs to increase effectiveness
Ensure adherence to all labor laws
Promote credit and loyalty programs
Support and participate in shrink reduction goals and programs
Promote safety awareness and maintain a safe environment
Other duties as assigned
How You'll Work.
Team & Collaboration
Working effectively with peers and supervisors; Communicate accurately and effectively with management and Associates; Partner with Management on Associate training needs
Communication Scope
Superior communication skills
Process & Methodology
Delegate, Follow-up on multiple people/tasks
Applying for this HomeGoods Retail Key Carrier Coordinator role?
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