Evernorth Health Services India
Health Services
HIHInfrastructureEngineeringManagerBasis
“HIH - Infrastructure Engineering Manager - Basis at Evernorth Health Services India. Skills: SAP Basis administration, SAP S/4HANA, SAP EWM, SAP BTP, Microsoft Azure. day-to-day SAP Basis administration and production support for SAP S/4HANA and EWM systems. Execute incident, problem, and change management aligned with ServiceNow processes”
What You'll Achieve.
Improved system stability and reduced repeat incidents; Predictable and compliant release execution; audit outcomes with clean change and access evidence
Industry & Context.
Proven troubleshooting skills across SAP application, OS, and integration layers
Participate in on-call rotations and P1/P2 incident response, Work Hours: 2.30PM IST to 11.30PM IST
What They're Looking For.
Must Have
11-13 years of SAP Basis experience supporting SAP NetWeaver and S/4HANA, experience with SAP transports, change management, and release governance, Hands-on experience with SAP security, certificates, and audit controls, Proven troubleshooting skills across SAP application, OS, and integration layers, Experience working in regulated or SOX-controlled environments
Nice to Have
Experience supporting SAP HEC / RISE / ECS managed environments, Exposure to SAP BTP and cloud-native integration patterns, Experience aligning SAP delivery with Agile or Jira-based operating models, Healthcare, pharmacy, or enterprise-scale SAP landscape experience
What You'll Do.
day-to-day SAP Basis administration and production support for SAP S/4HANA and EWM systems
and change management aligned with ServiceNow processes
Perform system refreshes
job and spool administration
printer configuration
and interface troubleshooting
Lead and execute kernel upgrades
and SAP Notes implementation
Operate and enhance monitoring using SAP Solution Manager and SAP Cloud ALM
Support SAP ChaRM transport management and release execution with audit traceability
Ensure SOX and security compliance including audit logging
Coordinate with SAP RISE / ECS / HEC support teams for outages and service requests
Lead and manage the SAP Basis team
providing technical guidance
and operational governance across development
and production environments
Own SAP system installation
and landscape architecture
ensuring alignment with SAP and organizational standards
How You'll Work.
Team & Collaboration
Effective partnership with infrastructure, security, and application teams
Process & Methodology
change management, release execution
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