GDIT

HelpDeskTechMIDSTS/SCIw/CIPolygraph

$0–0k Annapolis Junction, Maryland, United States FULL TIME
The Brief

“Help Desk Tech - MIDS - TS/SCI w/ CI Polygraph at GDIT. Skills: Help Desk Support, Technical Troubleshooting. Provide technical support. Troubleshoot network hardware”

Industry & Context.

Problems you'll solve

Troubleshooting

Eligibility Requirements

TS/SCI w/ CI Polygraph, US Citizenship Required

What They're Looking For.

Must Have

4+ years of related experience, AA/AS and 5+ years of experience, US Citizenship Required, Top Secret/SCI clearance, CI Polygraph clearance

Nice to Have

ITIL certification, A+ certification, HDI-CSR certification, MS 365 certification

What You'll Do.

Provide technical support

Troubleshoot network hardware

Troubleshoot desktop hardware

Troubleshoot systems hardware

Troubleshoot network software

Troubleshoot desktop software

Troubleshoot systems software

Resolve technical problems

Answer queries by telephone

Answer queries by self-service ticket

Route calls to specialists

Update tracking databases

Alert management to recurring problems

Free ATS check

Applying for this Help Desk Tech - MIDS - TS/SCI w/ CI Polygraph role?

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