EVERIENCE
digital services
HelpDeskIT
The Brief
“Help Desk IT at EVERIENCE. Provide first-level technical support. Manage and resolve tickets”
Industry & Context.
Problems you'll solve
Problem solving
What They're Looking For.
Must Have
ServiceNow, Suite Microsoft 365, Cisco, 8x8, Windows, MacOS, English language (B2)
What You'll Do.
Provide first-level technical support
Manage and resolve tickets
Assist with hardware issues
Assist with software issues
Support collaboration tools
Support videoconferencing tools
Interact with corporate users
How You'll Work.
Team & Collaboration
Work with product team
Communication Scope
Effective communication
Free ATS check
Applying for this Help Desk IT role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about EVERIENCE?
Real rants from real employees. Read before you apply.