Company
Tech / AI / Software
HelpDeskAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Help Desk Analyst. Skills: user support of computer applications and hardware. user support of computer applications and hardware”
Industry & Context.
troubleshooting skills
on-call rotations every 9 weeks
What They're Looking For.
Must Have
computer hardware support
Nice to Have
Associate or Bachelor degree in a technology related field or working towards same, Minimum of two years experience
What You'll Do.
user support of computer applications and hardware
How You'll Work.
Communication Scope
excellent communication skills, both written and verbal
Full Job Description
Varied (United States of America) **Department:** 100 - 823400 TG - Information Technology - Help Desk **Position Description:** This position is on site Monday- Friday 7am-3:30pm with on-call rotations every 9 weeks. Employee is responsible for the user support of computer applications and hardware. Qualifications: Associate or Bachelor degree in a technology related field or working towards same desired. Strong knowledge and skills in PCs, Windows and MS Office application, knowledge and troubleshooting skills. Experienced in computer hardware support required. Minimum of two years experience preferred. Demonstrates excellent communication skills, both written and verbal required. Diplomacy, tact, organizational skills, office skills and confidentiality are a must.
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