HEIApplyAdministrator

Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D. C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways. Job Description WorldStrides is seeking a motivated and detail-oriented HEI Apply Platform Administrator to support the implementation, configuration, and ongoing administration of the HEI Apply platform for our Higher Education Individual business. This role will work closely with business users, IT leadership, operational teams, and the HEI Apply onboarding/support teams to configure workflows, forms, communications, reporting, and applicant journeys within the platform. The ideal candidate is organized, collaborative, eager to learn, and comfortable supporting business users and operational workflows within a SaaS platform environment. No prior HEI Apply experience is required. We are looking for someone with strong aptitude, communication skills, and the ability to quickly learn new systems and processes in a fast-paced environment. This position will report to the Senior Software Development Manager and partner closely with Higher Education business stakeholders. Key Responsibilities Support day-to-day administration, configuration, and maintenance of the HEI Apply platform. Configure and maintain applicant workflows, status transitions, routing rules, and operational process stages Support setup and maintenance of forms, conditional logic, automated notifications, email templates, and portal content Assist with workflow configuration suppor