Cengage
Higher Education
HEDProductSolutionsConsultant
Neural analysis suggests this role is
optimal for Mid candidates.
“HED Product Solutions Consultant at Cengage. Skills: Product Solutions Consulting, Sales, Digital Adoption, Customer Engagement, Presentation Skills. Support high value, complex, or competitive new business opportunities in partnership with Solutions Specialists.. Contribute directly to assigned discipline-level sales targets by influencing pipeline progression, improving deal strategy, and elevating win rates.”
What You'll Achieve.
Accelerate new business acquisition and digital adoption.; Improve win rates.; Drive digital growth.; Secure competitive takeaways.; Shape product enhancements and influence roadmap decisions.; Enhance the effectiveness of the sales motion across the org.
Industry & Context.
Ability to travel nationally (up to 50%) for high impact opportunities and events.
What They're Looking For.
Must Have
Deep expertise within the assigned academic discipline OR at least 5–7 years of experience in EdTech, higher education, curriculum, or related fields., Successful customer-facing experience with a proven track record in sales, pre-sales, consultative selling, or solution development., Demonstrated ability to collaborate in a results-focused environment and meaningfully support attainment of discipline-level sales targets., Exceptional presentation skills, with the ability to persuade, educate, and inspire diverse academic audiences., High degree of digital comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts., collaboration skills and the ability to work fluidly across Sales, Customer Success, Product, Technology, and Marketing., Ability to travel nationally (up to 50%) for high impact opportunities and events.
Nice to Have
Teaching, instructional design, or academic experience within the discipline., Prior experience in EdTech sales engineering, academic technology, curriculum support, or similar consultative roles., Experience influencing product development, contributing customer insights, or collaborating with product teams., Familiarity with Salesforce and digital selling environments.
What You'll Do.
or competitive new business opportunities in partnership with Solutions Specialists.
Contribute directly to assigned discipline-level sales targets by influencing pipeline progression
improving deal strategy
and elevating win rates.
Lead advanced discovery
and tailored product demonstrations that clearly align Cengage platforms with instructional
and institutional goals.
Translate customer needs into compelling solution narratives that reinforce Cengage’s instructional and digital value.
Provide discipline-specific insights to help prioritize opportunities with the highest strategic impact.
Maintain expertise in the specified area of study
including pedagogical trends
curriculum frameworks
and teaching practices.
Demonstrate advanced digital proficiency with Cengage’s educational platforms
including feature mastery
and guideline use cases.
Stay current on emerging discipline trends
instructional technology advancements
and evolving faculty expectations.
Serve as an internal advisor to field teams on relevant discipline-specific opportunities
actionable customer feedback with Product
and Marketing to shape product enhancements and influence roadmap decisions.
Partner with Product and Customer Success teams to support pilots
and solution refinement efforts.
Contribute to scalable assets such as demo scripts
competitive positioning frameworks
and discipline specific field enablement.
Represent Cengage as a lead presenter at conferences
and large academic gatherings.
Build and nurture relationships with faculty advocates
and champions within the discipline.
Support brand awareness and credibility by delivering high-quality
high impact presentations that elevate Cengage’s solution leadership.
Mentor and coach Solutions Specialists and Account Directors on discipline-specific insights
and competitive differentiation.
Collaborate closely with Solutions Leaders to align on national discipline strategy
and sales enablement needs.
Support the creation of frameworks
and best-practice materials that enhance the effectiveness of the sales motion across the org.
How You'll Work.
Team & Collaboration
Partners with Solutions Specialists and Account Teams to accelerate new business acquisition and digital adoption.; Operates as a national team, supporting strategic opportunities nationwide.; Directly aligned to specific discipline level sales targets.; Serves as vital connectors between customers and internal teams sharing insights that shape product strategy, influence roadmap decisions, and ensure Cengage maintains relevance within each academic discipline.; Collaborates with Product, Technology, and Marketing teams.; Partners with Product and Customer Success teams.; Mentors and coaches Solutions Specialists and Account Directors.; Collaborates closely with Solutions Leaders.
Communication Scope
Exceptional presentation skills; Ability to persuade, educate, and inspire diverse academic audiences; High degree of digital comfortable demonstrating platforms, walking through technical workflows, and simplifying complex concepts.
Full Job Description
## **We believe in the power and joy of learning** At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. ## **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see . The Product Consultant is a discipline specific subject matter expert who partners with Solutions Specialists and Account Teams to accelerate new business acquisition and digital adoption. Operating as a national team, Product Consultants support strategic opportunities nationwide to deepen discovery, tailor solutions, and del
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