Hy-Vee
HealthMarketClerk
“HealthMarket Clerk at Hy-Vee. Skills: Customer service, Merchandise freshness. Provide prompt, efficient, and friendly customer service. Exhibit caring, concern, and patience in customer interactions”
Industry & Context.
Ability to carry out detailed written or verbal instructions, Ability to do simple addition and copying figures, Ability to understand and follow verbal or demonstrated instructions, Medium work: exerting up to 50 pounds of force occasionally, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Temperature extremes, Dampness, Equipment movement hazards, Electrical shock, Exposure to cleaning chemicals and solvents
What They're Looking For.
Must Have
Less than high school or equivalent experience, Six months or less of similar or related work experience
What You'll Do.
and friendly customer service
and patience in customer interactions
Treat customers as the most important people
Smile and greet customers in a friendly manner
Learn customers’ names and address them by name
Assist customers by escorting them to products
Secure products that are out of reach
Load or unload heavy items
Make notes of and pass along customer suggestions
Enhance the shopping experience
Answer the telephone promptly
helpful service to customers who call
Work with co-workers as a team
Ensure customer satisfaction
Maintain a pleasant work environment
Understand and practice proper sanitation procedures
Ensure the work area is always clean and
Review the status and appearance of merchandise for
Ensure an adequate product supply is ready
Develop or follow a production list
Assist customers by accessing/obtaining information on wellness products
Point to wellness products
Anticipate product needs for the department daily
Replenish and rotate product
Remove trash promptly
Replenish product as necessary
Assist in educating customers by offering suggestions
Answer customer questions
Maintain strict adherence to department and company guidelines
Adhere to company policies and individual store guidelines
Report to work when scheduled and on time
Order products and supplies as necessary
Price products for customers as necessary
Deliver orders as needed
Assist in other areas of the store as
Perform other job-related duties and special projects
How You'll Work.
Team & Collaboration
Work with co-workers as a team
Communication Scope
Answer telephone; Customer questions
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