SallySupport
Healthcare
HealthcareOfficeAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Healthcare Office Administrator at SallySupport. Skills: Healthcare Office Administration, Scheduling, Communication, Organization. Provide administrative support to healthcare operations. Manage and update schedules using healthcare platforms”
Industry & Context.
Problem-solving mindset
What They're Looking For.
Must Have
Minimum 2 years of experience in healthcare administration or similar environment, Proficiency in Microsoft Office (especially Excel), Excellent written and verbal communication skills, Organizational and time-management abilities, Ability to work independently and adapt to changing priorities, High attention to detail and problem-solving mindset, Understanding of healthcare documentation, confidentiality, and professionalism
Nice to Have
Experience with healthcare scheduling platforms or CRM/ERP systems is an asset
What You'll Do.
Provide administrative support to healthcare operations
Manage and update schedules using healthcare platforms
Serve as a liaison between caregivers
Deliver high-quality customer service via phone and email
Support data entry and documentation for payroll
Maintain accurate and compliant healthcare records and documentation
Assist with general administrative duties
How You'll Work.
Team & Collaboration
Collaborate with HR, finance, and operations teams by documenting issues and escalating when needed
Communication Scope
Excellent written and verbal communication skills; Clear, professional communication
Full Job Description
**Job Type:** Full-Time, Permanent **Language:** English (required) **Work Location:** Remote ### Job Overview We are seeking an experienced and highly organized Healthcare Office Administrator to join our team in a full-time capacity. This role is designed to start with structured daytime training (Monday–Friday) alongside our internal team, with the opportunity to transition into evening and/or weekend coverage as our administrative structure evolves. This is an ideal role for someone who thrives in a fast-paced healthcare environment, is adaptable, and enjoys building strong operational knowledge before taking on independent responsibilities. ### Key Responsibilities • Provide administrative support to healthcare operations, including scheduling assistance, care task entries, mileage tracking, and general coordination • Manage and update schedules using healthcare platforms, ensuring shift coverage and accurate documentation • Serve as a liaison between caregivers, clients, families, and care managers with clear, professional communication • Deliver high-quality customer service via phone and email, including handling time-sensitive requests • Support data entry and documentation for payroll, invoicing, and reporting • Maintain accurate and compliant healthcare records and documentation • Collaborate with HR, finance, and operations teams by documenting issues and escalating when needed • Assist with general administrative duties such as document management, filing, and system updates • Support ongoing process improvement and operational organization as the role evolves **Requirements** ### Qualifications & Experience • Minimum 2 years of experience in healthcare administration or similar environment • Strong proficiency in Microsoft Office (especially Excel) • Experience with healthcare scheduling platforms or CRM/ERP systems is an asset • Excellent written and verbal communication skills • Strong organizational and time-management abilities • Ability to work in
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