HealthInformationSpecialist

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights - Onsite position in Austin, TX - Full-time, Mo-Fri 8:00 am-4:30pm - Front desk processing medical records requests and customer service duties - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance - Tremendous growth opportunities both locally and nationwide What We’re Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience preferred - Willingness to learn and grow within Datavant You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and se