Datavant
Healthcare
HealthInformationSpecialist
“Health Information Specialist at Datavant. Skills: processing all release of information (ROI), medical record requests, HIPAA regulations, patient health information, data entry skills, communication skills. Processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.. Safeguard and protect the patient’s right to privacy by ensuring that only au”
What You'll Achieve.
processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy; providing customers with the highest quality product and customer service; Must meet productivity expectations as outlined at specific site
Industry & Context.
Comfortable working in a high-volume production environment, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Must be able to work with minimum supervision responding to changing priorities and role needs, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment, post-offer health screenings, proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
What They're Looking For.
Must Have
High School Diploma or GED, Basic computer proficiency, Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis, Professional verbal and written communication skills in the English language, Detail and quality oriented as it relates to accurate and compliant information for medical records, data entry skills, Must be able to work with minimum supervision responding to changing priorities and role needs, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Experience in a healthcare environment, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers, Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
What You'll Do.
Processing all release of information (ROI)
specifically medical record requests
in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request
company policy and HIPAA regulations.
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work
and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts
gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records
both within the facility and by external sources
retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups
Other duties as assigned.
How You'll Work.
Team & Collaboration
highly collaborative team; Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
Communication Scope
Professional verbal and written communication skills in the English language; taking calls from patients, insurance companies and attorneys; Answering of inbound/outbound calls
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