Datavant
healthcare
HealthInformationSpecialist
“Health Information Specialist at Datavant. Skills: Release of Information processing, HIPAA compliance, Medical record requests processing. Process all release of information (ROI). Process medical record requests”
What You'll Achieve.
Timely and efficient processing of ROI; Accuracy in processing; Highest quality product and customer service; Compliance with request, authorization, company policy and HIPAA regulations; Meet productivity expectations
Industry & Context.
Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Must be able to work with minimum supervision responding to changing priorities and role needs, Post-offer health screenings, Proof and/or completion of various vaccinations
What They're Looking For.
Must Have
High School Diploma or GED, Basic computer proficiency, Professional verbal and written communication skills in the English language, Detail and quality oriented as it relates to accurate and compliant information for medical records, data entry skills, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Experience in a healthcare environment, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers, Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders, Knowledge of HIPAA and medical terminology, Familiar with different EHR and Billing Systems, Experience working with subpoenas
What You'll Do.
Process all release of information (ROI)
Process medical record requests
Safeguard patient privacy
Ensure releases comply with request
Assist Patient walk-in's
Handle incoming and outgoing Faxes
Document information in multiple platforms
Receive and process requests for patient health information
Maintain confidentiality and security
Maintain working knowledge of software
Adhere to Code of Conduct and policies
Inform manager of work difficulties
Manage patient health records
Safeguard patient records
Prepare new patient charts
Assemble medical records
Create digital images of paperwork
Respond to requests for patient records
Answer inbound/outbound calls
Assist with administrative duties
Meet productivity expectations
How You'll Work.
Team & Collaboration
Work with product team; Build relationships with on-site clients and customers; Bring new ideas, process improvement suggestions, and feedback to internal stakeholders
Communication Scope
Professional verbal and written communication skills in the English language
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