Datavant
healthcare
HealthInformationSpecialist
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“Health Information Specialist at Datavant. Skills: process management, customer service, HIPAA compliance. Process all release of information (ROI). Safeguard patient's right to privacy”
What You'll Achieve.
Processing all release of information (ROI) in a timely and efficient manner ensuring accuracy; Providing customers with the highest quality product and customer service; Meet productivity expectations
Industry & Context.
Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Must meet productivity expectations, Post-offer health screenings and proof and/or completion of various vaccinations may be required, This job is not eligible for employment sponsorship
What They're Looking For.
Must Have
customer service and clerical skills, Proficient in Microsoft Office, including Word and Excel, Comfortable working in a high-volume production environment, Basic computer proficiency, Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis, Professional verbal and written communication skills in the English language, Detail and quality oriented as it relates to accurate and compliant information for medical records, data entry skills, Must be able to work with minimum supervision responding to changing priorities and role needs, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Medical office experience preferred, Willingness to learn and grow within Datavant, Experience in a healthcare environment, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers, Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
What You'll Do.
Process all release of information (ROI)
Safeguard patient's right to privacy
Ensure releases of information are compliant
Receive and process requests for patient health information
Maintain confidentiality and security with all privileged information
Maintain working knowledge of Company and facility software
Adhere to Company and Customer facilities Code of Conduct
Inform manager of work
and/or fluctuating volumes
Assist with additional work duties or responsibilities
Apply medical privacy regulations
Manage patient health records
Safeguard patient records and ensure HIPAA compliance
Prepare new patient charts
Ensure medical records are assembled in standard order
Create digital images of paperwork
Respond to requests for patient records
Answer inbound/outbound calls
Assist with patient walk-ins
Assist with administrative duties
Meet productivity expectations
How You'll Work.
Team & Collaboration
Work with cross-functional teams; Build relationships with on-site clients and customers; Bring new ideas, process improvement suggestions, and feedback to internal stakeholders
Communication Scope
Professional verbal and written communication skills in the English language
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights - Onsite position in Murray, UT - Full-time, Mo-Fri 8:00 am-4:30pm - Front desk processing medical records requests - customer service - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance - Tremendous growth opportunities both locally and nationwide What We’re Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience preferred - Willingness to learn and grow within Datavant You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security wi
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