Datavant
healthcare
HealthInformationSpecialist
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optimal for Entry candidates.
“Health Information Specialist at Datavant. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, clerical skills, HIPAA regulations, medical record requests processing. processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. ”
What You'll Achieve.
processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy; providing customers with the highest quality product and customer service; safeguard and protect the patient’s right to privacy; ensuring that only authorized individuals have access to the patient’s medical information; ensuring all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations; Maintain confidentiality and security with all privileged information; Consistent application of medical privacy regulations to guard against unauthorized disclosure; Responsible for managing patient health records; Responsible for safeguarding patient records and ensuring compliance with HIPAA standards; Ensures medical records are assembled in standard order and are accurate and complete; Must meet productivity expectations as outlined at specific site
Industry & Context.
Onsite position in Jacksonville, FL, Mo-Fri 8:00am-4:30pm, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Must meet productivity expectations, post-offer health screenings, proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., job is not eligible for employment sponsorship
What They're Looking For.
Must Have
customer service and clerical skills, Basic computer proficiency, data entry skills, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Medical office experience, Experience in a healthcare environment, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers
What You'll Do.
processing all release of information (ROI)
specifically medical record requests
in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service
safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request
company policy and HIPAA regulations
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
Maintain confidentiality and security with all privileged information
Maintain working knowledge of Company and facility software
Adhere to the Company's and Customer facilities Code of Conduct and policies
Inform manager of work
and/or fluctuating volumes
Assist with additional work duties or responsibilities as evident or required
Consistent application of medical privacy regulations to guard against unauthorized disclosure
Responsible for managing patient health records
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
Prepares new patient charts
gathering documents and information from paper sources and/or electronic health record
Ensures medical records are assembled in standard order and are accurate and complete
Creates digital images of paperwork to be stored in the electronic medical record
Responds to requests for patient records
both within the facility and by external sources
retrieving them and transmitting them appropriately
Answering of inbound/outbound calls
May assist with patient walk-ins
May assist with administrative duties such as handling faxes
Must meet productivity expectations as outlined at specific site
May schedules pick-ups
Other duties as assigned
How You'll Work.
Team & Collaboration
driven and highly collaborative team; cross-functional coordination; Ability to build relationships with on-site clients and customers; Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
Communication Scope
Professional verbal and written communication skills in the English language
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights - Onsite position in Jacksonville, FL - Full-time, Mo-Fri 8:00am-4:30pm - Front desk processing medical records requests - customer service - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance - Tremendous growth opportunities both locally and nationwide What We’re Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience preferred - Willingness to learn and grow within Datavant You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and securi
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