Datavant
healthcare
HealthInformationSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Health Information Specialist at Datavant. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, medical privacy regulations, HIPAA standards. Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. Documenting information in multiple platforms using two computer monitors”
What You'll Achieve.
Must meet productivity expectations as outlined at specific site
Industry & Context.
Comfortable working in a high-volume production environment, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Must meet productivity expectations as outlined at specific site, post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., This job is not eligible for employment sponsorship.
What They're Looking For.
Must Have
High School Diploma or GED, Ability to commute between locations as needed, Able to work overtime during peak seasons when required, Basic computer proficiency, Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis, Professional verbal and written communication skills in the English language, Detail and quality oriented as it relates to accurate and compliant information for medical records, data entry skills, Must be able to work with minimum supervision responding to changing priorities and role needs, Ability to organize and manage multiple tasks, Able to respond to requests in a fast-paced environment
Nice to Have
Experience in a healthcare environment, Previous production/metric-based work experience, In-person customer service experience, Ability to build relationships with on-site clients and customers, Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
What You'll Do.
Processing medical record requests by taking calls from patients
insurance companies and attorneys to provide medical status
Documenting information in multiple platforms using two computer monitors
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
Maintain confidentiality and security with all privileged information
Maintain working knowledge of Company and facility software
Adhere to the Company's and Customer facilities Code of Conduct and policies
Inform manager of work
and/or fluctuating volumes
Assist with additional work duties or responsibilities as evident or required
Consistent application of medical privacy regulations to guard against unauthorized disclosure
Responsible for managing patient health records
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards
Prepares new patient charts
gathering documents and information from paper sources and/or electronic health record
Ensures medical records are assembled in standard order and are accurate and complete
Creates digital images of paperwork to be stored in the electronic medical record
Responds to requests for patient records
both within the facility and by external sources
retrieving them and transmitting them appropriately
Answering of inbound/outbound calls
May assist with patient walk-ins
May assist with administrative duties such as handling faxes
Must meet productivity expectations as outlined at specific site
May schedules pick-ups
Other duties as assigned
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Ability to build relationships with on-site clients and customers; Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders
Communication Scope
Professional verbal and written communication skills in the English language
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights: Full-Time: Monday-Friday 8:00AM-4:30 PM CST Location: This role will be performed at one location (Athens AL, 35611) Comfortable working in a high-volume production environment. Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. Documenting information in multiple platforms using two computer monitors. Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources
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