Datavant
healthcare
HealthInformationOperationsSupervisor
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“Health Information Operations Supervisor at Datavant. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. client/customer service. knowledge expert for the HIS staff”
What You'll Achieve.
maintaining workflow and productivity of HIS's; driving a positive work environment; advancing operational Strategies and initiatives
Industry & Context.
Troubleshooting issues; Problem solving skills; Solution provider
post-offer health screenings, proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc., job is not eligible for employment sponsorship
What They're Looking For.
Must Have
1-2 years of Health Information related experience, Well-versed with HIPAA standards, Detail and quality oriented as it relates to accurate and compliant information for medical records
Nice to Have
EMR experience with EPIC, or Cerner, Previous production/metric-based work experience, Team building and experience elevating individuals’ careers
What You'll Do.
client/customer service
knowledge expert for the HIS staff
front line People management and training
ensuring processes are completed in compliance with established guidelines
assisting leadership with planning
and implementing departmental or regional projects
maintaining workflow and productivity of HIS's
Handling escalated situations
driving a positive work environment
assisting in the new hire process
developing staff at multiple sites
Performance management
Support in training on Release Of Information processing
Troubleshooting issues
Documenting information in multiple platforms using two computer monitors
Lead Audit Team which receives requests from Payors
Review data and provide client and leadership solutions
Manage the Request coming in from the Risk Management Team of the client
Be the leader of client locations and plan for fluctuating needs
Oversee the escalation calls from our centralized call centers
Participates in project teams and committees to advance operational Strategies and initiatives
Coordinates with location/client management on complex issues while building a relationship
How You'll Work.
Team & Collaboration
cross-functional coordination; Communicate and collaborate with leadership on issues, opportunities, or challenges; Team building; experience elevating individuals’ careers; Participates in project teams and committees; Coordinates with location/client management on complex issues while building a relationship
Communication Scope
Communicate and collaborate with leadership on issues, opportunities, or challenges; A knack for presenting to leadership, clients, and your Team via Video or in person
Process & Methodology
planning, developing, and implementing departmental or regional projects, Participates in project teams and committees to advance operational Strategies and initiatives
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. Position Highlights This is a Hybrid Role Full Time: Monday-Friday 8:00am-4:30 pm Payroll Performance management Support in training on Release Of Information processing Quality analysis Troubleshooting issues Overseeing HIS 1 , HIS 2 and LHIS Documenting information in multiple platforms using two computer monitors. Proficient in Microsoft office (including Word and Excel) Preferred Skills Knowledge of HIPAA and medical terminology Familiar with different EHR and Billing Systems Problem sol
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