HealthHomeCareManager

## Position Summary Arundel Lodge is seeking a dedicated and organized Medical Care Manager to support the coordination and delivery of high-quality healthcare services for individuals enrolled in our Health Home program. The Medical Care Manager serves as a key liaison between consumers, healthcare providers, pharmacies, hospitals, and community resources to ensure continuity of care and positive health outcomes. The ideal candidate will possess strong clinical coordination skills, knowledge of medical terminology and healthcare systems, and a commitment to recovery-oriented care. ## Key Responsibilities Clinical Care Coordination Schedule and manage laboratory testing, including Clozapine monitoring and medication level testing. Monitor and manage toxicology screenings, including random and scheduled testing. Obtain and document vital signs. Assist prescribers and nursing staff with prior authorization requests. Advocate for individuals served regarding psychiatric, medical, and medication-related needs. Coordinate care with physicians, hospitals, pharmacies, nursing facilities, and specialists. Assist consumers in locating providers who accept their Managed Care Organization (MCO) or Medicare Advantage plans. Manage Clozapine services and serve as REMS designee. Act as Medication Agent for the Medical Director and other providers. Conduct medication box and Medication Management Record (MMR) audits. Perform medication reconciliation and assist with medication refill processes when necessary. Clarify medical and psychiatric provider orders as needed. ## Program & Administrative Support Assist the Health Home Director with assigned projects and operational tasks. Manage scheduling and communication with Anne Arundel County Health Center (AACHC) providers and staff. Complete Health Home documentation and clinical notes as required. Support Primary Care Clinic operations, including vital signs collection, appointment coordination, and provider support. Provide consul