Twin Health
Digital Health
HealthCoach
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Health Coach at Twin Health. Skills: Member support, Health coaching, Data interpretation. Act as primary point of contact. Build trust with members”
What You'll Achieve.
Lower A1C below diabetes range; Achieve lasting weight loss; Reduce medications; Eliminate medications; Improve member happiness
Industry & Context.
What They're Looking For.
Must Have
Primary point of contact for assigned member, Understand and leverage Twin platform, Speak to members at defined frequency, Provide individualized nutrition and lifestyle coaching, Motivate and empower members, Interpret and review member health data daily, Promote Twin philosophy, Reiterate role of Twin Digital Twin technology, Take ownership of member adherence, Handle exceptions and escalations, Champion scoreboard-driven performance, Collaborate with internal teams, Maintain compliance with Twin Health SOPs
What You'll Do.
Act as primary point of contact
Build trust with members
Offer personalized support
Deliver high-touch experience
Help members understand Twin platform
Help members leverage Twin platform
Help members make lifestyle changes
Ensure structured conversations add value
Instill motivation in members
Drive positive health outcomes
Focus on remissioning chronic diseases
Improve overall member health
Empower members to achieve goals
Educate members on health
Encourage members on health
Enable timely interventions
Enable actionable interventions
Prevent member drop-offs
Provide solutions during distress
Provide emotional support during distress
Monitor member engagement
Monitor member retention
Monitor nutrition adherence
Monitor health outcomes
Ensure seamless care delivery
Ensure coordinated care delivery
Maintain compliance with data SOPs
Maintain compliance with communication SOPs
Maintain compliance with service SOPs
How You'll Work.
Team & Collaboration
Internal teams; Doctors; Coaches; Customer Success
Full Job Description
Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U. S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Core Responsibilities ● Act as the primary point of contact for each assigned member—building trust, offering personalized support, and delivering a consistently high-touch experience. ● Bridge the gap between health and technology by helping members understand and leverage
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