Diverge Health
Healthcare
HealthCoach
“Health Coach at Diverge Health. Skills: patient engagement, care coordination, health education, goal setting, resource navigation. Conduct one-on-one coaching sessions in homes or community settings. Educate patients about chronic conditions”
What You'll Achieve.
improve the engagement and management of their Medicaid patients; close gaps in care; lowering healthcare costs and improving patient lives; strengthen communities from within, unlocking people's ability to live their healthiest lives; build healthy habits, overcome barriers, and connect with the right support and resources; take practical steps toward better health
Industry & Context.
A practical problem solver who acts quickly and thoughtfully to move work forward.
Local travel on a regular basis - required (up to 70%) within the surrounding community, This role includes in-person training and patient visits., Employees living more than 60 minutes from the Diverge office during typical commuting hours may be eligible for an exemption from in-person training requirements., Office location is subject to change based on market needs., Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
What They're Looking For.
Must Have
2+ years of experience in customer service, community work, teaching, case management, or other people-centered roles, High School diploma or GED required, interpersonal and organizational able to build rapport quickly and follow through consistently, Comfort with technology and adaptability, experience using systems like Salesforce or willingness to learn, Ability to work independently and collaboratively across a care team, Commitment to health, wellness, and supporting others in achieving their goals, Local travel on a regular basis - required (up to 70%) within the surrounding community
Nice to Have
some college or healthcare experience preferred
What You'll Do.
Conduct one-on-one coaching sessions in homes or community settings
Educate patients about chronic conditions
Motivate and empower patients through goal setting
and culturally sensitive health coaching
Help patients engage or re-engage with primary care
Support care coordination by reviewing charts
confirming appointments
and helping patients prepare for visits
Guide patients in identifying and accessing community
and government resources
Document patient encounters and progress accurately in our internal database-Salesforce
Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs
Communicate patient risks or complications promptly to clinical team members
How You'll Work.
Team & Collaboration
Work closely with a care team of clinicians to coordinate care and support patients holistically; Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs; Communicate patient risks or complications promptly to clinical team members for follow-up and triage; Ability to work independently and collaboratively across a care team
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