HealthAccessPartner

**Job Posting Title:** Health Access Partner **\----** **Hiring Department:** Dell Medical School **\----** **Position Open To:** All Applicants **\----** **Weekly Scheduled Hours:** 40 **\----** **FLSA Status:** To Be Determined at Offer **\----** **Earliest Start Date:** Ongoing **\----** **Position Duration:** Expected to Continue **\----** **Location:** AUSTIN, TX **\----** **Job Details:** ## **PURPOSE** The Health Access Partner is responsible for coordinating and scheduling patient appointments, ensuring efficient patient flow and optimal use of clinical resources. This role works closely with physicians, nurses, and administrative staff. The Health Access Partner plays a vital role in enhancing patient satisfaction and operational efficiency by managing appointment schedules, verifying insurance information, and communicating with patients regarding their appointments ## **RESPONSIBILITIES** **Schedule Patient Appointments** * Schedule, cancel, and reschedule patient appointments. * Coordinate with healthcare providers to ensure availability. * Manage and prioritize appointment requests based on urgency. **Patient Communication** * Communicate appointment details, changes, and cancellations to patients. * Answer patient inquiries regarding appointment schedules. * Provide information about clinic services and procedures. **Insurance Verification** * Verify patient insurance information prior to appointments. * Communicate with insurance companies to confirm coverage. * Ensure accurate billing and collections. **Maintain Patient Records** * Update and manage patient records in the electronic medical record (EMR) system. * Ensure confidentiality and accuracy of patient information. * Generate reports on appointment statistics and patient flow. **Coordinate with Clinical Staff** * Work closely with physicians, nurses, and other healthcare professionals to schedule appointments. * Ensure smooth and efficient patient flow. * Address and resolve scheduling conflic