Soho House
HeadWaiter/Waitress
“Head Waiter/Waitress at Soho House. Skills: Dining experience, Service operations, Staff supervision. Oversee service operations. Ensure staff are guided”
What You'll Achieve.
Deliver exceptional dining experiences; Ensure members have enjoyable experience; Create memorable experiences
What They're Looking For.
Must Have
2-3 years high-end dining experience, Supervisory or senior waiter experience, Excellent food and beverage knowledge, Excellent wine service knowledge, Interpersonal skills, Leadership skills, Hands-on approach, Confident demeanour, Polished demeanour, Professional demeanour, Exceptional communication skills, Exceptional organisational skills, Familiarity with POS systems, Familiarity with reservation software
What You'll Do.
Oversee service operations
Ensure staff are guided
Ensure staff are professional
Maintain high standards
Deliver excellent service
Ensure immediate engagement
Accommodate allergies
Accommodate dietary needs
Deliver seamless service
Coordinate with kitchen staff
Coordinate with bar staff
Ensure timely order delivery
Ensure correct order delivery
Provide knowledgeable recommendations
Maintain exceptional table service
Top up water proactively
Top up wine proactively
Top up beverages proactively
Ensure pristine environment
Handle member requests
Handle special accommodations
Create personalized experiences
Support seamless payment
Uphold professionalism
Supervise daily service
Support waitstaff team
Motivate waitstaff team
Offer consistent feedback
How You'll Work.
Team & Collaboration
Restaurant Manager; Front of House team; Kitchen staff; Bar staff; Waitstaff team
Communication Scope
Exceptional communication
Applying for this Head Waiter/Waitress role?
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- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
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ANONYMOUS · UNFILTERED
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