Radisson Hotel Group
Hospitality
HeadWaiter
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“Head Waiter at Radisson Hotel Group. Skills: delivering first-class service, artistry of Food & Beverage, hospitality, customer-centric approach, enhancing the dining experience, creating memorable moments. Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels. Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enqui”
What You'll Achieve.
all aspects of the guest food & beverage service experience are delivered to the highest levels; maximizes guest satisfaction and comfort; positive and timely response to guest enquiries; all work is carried out in a timely and professional manner; hotel initiatives & targets are achieved; costs and inventory are controlled; productivity and performance levels are attained; adherence and compliance to all legislation; due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit; performing follow-up as required
Industry & Context.
Ability to find creative solutions
What They're Looking For.
Must Have
Ability to find creative solutions taking ownership for duties and tasks assigned, Personal integrity, with the ability to work in an environment that demands excellence, communication skills
Nice to Have
Experience in food & beverage service beneficial but not essential, Experience of working with IT systems on various platforms
What You'll Do.
Supports the smooth running of the food & beverage department
where all aspects of the guest food & beverage service experience are delivered to the highest levels
Works as part of a team that maximizes guest satisfaction and comfort
delivering a positive and timely response to guest enquiries
Takes responsibility for the duties and tasks assigned to the role
ensuring that all work is carried out in a timely and professional manner
Delivers on departmental plans and objectives
where hotel initiatives & targets are achieved
Collaborates with their immediate report
ensuring that costs and inventory are controlled
that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned
delivered and documented for internal and external audit
performing follow-up as required
How You'll Work.
Team & Collaboration
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries; Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained; Builds and maintains effective working relationships whilst promoting the company culture and values.
Communication Scope
communication skills
Full Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience! We are currently seeking a Head Waiter to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences As a Head Waiter, you bring a refined level of hospitality, a customer-centric approach, and a genuine passion for enhancing the dining experience to our vibrant Food & Beverage Team. Your commitment to creating memorable moments for our guests makes you a valuable asset to our team. · Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels · Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries · Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner · Delivers on departmental plans and objectives, where hote
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