Head,RetirementFundAdmininstration&Servicing

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Manage end-to-end retirement fund administration and servicing, ensuring accurate contributions, risk premium allocation, member data integrity, and adviser fee payments. Leads differentiated service for intermediaries, drives digital transformation, and ensures compliance, safeguarding governance, client outcomes, and the organisation's license to operate. Own end-to-end retirement fund administration and servicing by ensuring seamless, compliant delivery across participating employers, stand-alone funds, and intermediaries (Financial Advisors and Employee Benefits consultants). Define and deliver a differentiated service strategy and proposition that enhances client, employer, and intermediary experience and satisfaction Oversee and ensure effective onboarding of new clients by maintaining operational readiness, embedding controls, and driving adoption of digital tools. Maintain and enforce high standards of data integrity and administration processes for members, employers, and FAs within legislative, contractual, and SLA requirements. Ensure and control the accurate and timely receipt, allocation, and investment of contributions into approved portfolios in line with mandates. Manage and lead teams responsible for accurate fee calculations and collection, commission, and adviser remuneration payments, including reconciliations and effective dispute resolution. Deliver and interpret report