Exa

Operations

HeadofTechOps

$200–245k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Head of TechOps at Exa. Skills: IT infrastructure, Office operations, Security, Compliance. Own IT infrastructure end to end. Manage device procurement”

Industry & Context.

Operations

What They're Looking For.

Must Have

Experience managing IT infrastructure, Experience managing MDM, Experience scaling office operations, Experience with identity and access management, Experience with AV infrastructure, Experience with conference room infrastructure

Nice to Have

Experience across multiple locations, Familiarity with SOC2, Familiarity with ISO 27001

What You'll Do.

Own IT infrastructure end to end

Manage device procurement

Manage identity and access management

Manage endpoint security

Manage office operations

Build security programs

Build compliance programs

Set up AV infrastructure

Manage AV infrastructure

Set up conference room infrastructure

Manage conference room infrastructure

Own employee onboarding

Set up employees for productivity

Full Job Description

We raised a $250M Series C to build the search engine for AIs. Led by a16z, with existing investors Benchmark, Lightspeed, and YC doubling down, the round brings Exa's valuation to $2.2 billion. Read more https://exa.ai/blog/announcing-series-c Exa is building a search engine from scratch to serve every AI agent. We build massive-scale infrastructure to crawl the web, train state-of-the-art embedding models to process it, and design super high performant vector databases in rust to search over it. If you like compute, we also own a $5M H200 GPU cluster (and soon 5x'ing that) and regularly spin up batchjobs with tens of thousands of machines.   We are rapidly building the most intelligent search engine in history. We’re high agency, low-ego, and united by the feeling that this is one of the last problems worth getting right. As our Head of TechOps, you'd own everything that keeps Exa running. From IT infrastructure and device management to office buildout, security, compliance, internal tooling, and onboarding. If it touches how we operate, it's yours. We're pretty flexible on where you focus based on your strengths and interests, but you should be comfortable being the person who owns this function end to end. What You'll Do - Own IT infrastructure end to end from device procurement, MDM, identity and access management, and endpoint security - Lead office buildout and operations as Exa scales - Build and maintain security and compliance programs (SOC2, ISO 27001) from the ground up - Set up and manage AV and conference room infrastructure so the team can move fast without friction - Own employee onboarding from a tech and ops perspective, making sure everyone is set up and productive from day one What We're Looking For - Experience managing IT infrastructure and MDM at a fast-growing startup - Has set up and scaled office operations from scratch, ideally across multiple locations - Familiarity with security and compliance frameworks (SOC2, ISO 27001) - Experience wi

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