HeadofTechnologyOperations

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are seeking a **Head of Technology Operations** to lead technology support and operations for JLL’s Capital Markets Services and LaSalle businesses, ensuring operational excellence and strategic alignment across all tech, data and AI initiatives. This role heads all non-product functions including program management, change management, support for 3rd party and internal applications, as well as owning the tech budget and vendor software contracts across these business lines. This role is also responsible for engaging with leaders, including on the GCMB and GEB, on tech investment decisions, progress reporting and KPIs. **Responsibilities:** * Lead a team of 50+ product specialists, tech advisors, program managers and operations staff across multiple locations, who play a critical role in ensuring the Capital Markets and LaSalle businesses successfully leverage technology, data and AI to drive impact. * Take ownership of the tech budgets for Capital Markets Services and LaSalle, partnering with senior Business and Finance stakeholders on forecasting, allocation, and cost optimization initiatives. * Lead the development of business cases for major technology investments and obtain approval from senior leadership, as well as managing financial performance against budgets and provide regular financial reporting to executive leadership. * Represent the technology team in senior leadership forums with operations