Amazon.com Services LLC
Marketing PR, Product Management, alexa and amazon devices
HeadofSecurityEfficacy
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“Head of Security Efficacy at Amazon.com Services LLC. Skills: Security Efficacy, Crime Deterrence, Operational Leadership, Product Testing. Own definition, measurement, improvement of deterrence capability. Define methodology”
What You'll Achieve.
Prove, measure, improve crime deterrence; Ensure features stop crime; Achieve effective deterrence; Drive continuous improvement; Achieve measurable deterrence outcomes
Industry & Context.
Analytical capability; Quantitative analysis; Root cause analysis
Work safely and cooperatively, Adhere to standards of excellence, Communicate effectively and respectfully, Follow federal, state, local laws, Follow Company policies, Manage stress, Exhibit trustworthiness, Safeguard business operations, Safeguard Company reputation
What They're Looking For.
Must Have
10+ years product/program management, 10+ years process creation/standardization, Bachelor's degree, Own/drive roadmap strategy, End-to-end product delivery, Feature delivery tradeoffs, Product manager or owner, Design/plan test conditions, 10+ years military/law enforcement/intel, 5+ years leadership roles, Analytical capability, Influence cross-functional stakeholders, Operate in ambiguous environments
Nice to Have
Own technology products, U.S. Special Operations Forces background, Military/intelligence testing & evaluation, Physical security system design/evaluation, Tech/product/operations role experience, AI/ML systems experience, Computer vision experience, Sensor-based detection technologies, Queuing theory familiarity, Response time optimization familiarity, Real-time operations management familiarity, MBA or advanced degree, Work with third-party security monitoring, Active/recently held U.S. security clearance, Law enforcement coordination experience, Emergency dispatch protocols experience, Public safety partnerships experience, Build/scale new teams, Executive presence
What You'll Do.
improvement of deterrence capability
Establish facilities or field testing partnerships
Create repeatable test protocols
Define deterrence effectiveness framework
Lead team at intersection of security ops
measurable goals for deterrence outcomes
Build mechanisms to inspect performance
Design real-world testing protocols
How You'll Work.
Team & Collaboration
Cross-functional partners; External partners; Product teams; Engineering teams; AI/ML teams; Operations teams; Legal teams; Senior leadership
Communication Scope
Data-backed recommendations; Executive presence
Process & Methodology
Program management, Roadmap strategy, Product delivery, Strategic initiatives
Full Job Description
Ring is seeking a mission-driven, operationally elite leader to serve as Head of Efficacy, responsbile for Ring's crime deterrence capability across Virtual Security Guard (VSG), AI-powered proactive security features, and other security testing programs. This leader will own the end-to-end strategy for proving, measuring, and continuously improving Ring's ability to deter and stop crime in real-world conditions. This is not a traditional product or engineering role. This is a security operations leadership role that demands someone who has operated in high-stakes, time-critical environments where seconds determine outcomes. The ideal candidate brings a law enforcement or military background — ideally special operations — combined with the ability to translate tactical expertise into scalable product testing frameworks, operational playbooks, and measurable deterrence outcomes. You will define what "effective deterrence" means for Ring and drive continuous improvement across Ring serivces including VSG, AI proactive features (person detection, automated deterrence, smart alerts), and emerging security capabilities. You will partner cross-functionally across Product, Engineering, AI/ML, Operations, Legal, and external partners to ensure every feature Ring ships actually stops crime — not just detects it. Key job responsibilities Own the definition, measurement, and continuous improvement of Ring's crime deterrence capability across all products and services. Define methodology, establish facilities or field testing partnerships, and create repeatable test protocols. Define the deterrence effectiveness framework: what metrics matter (response time to intervention, deterrence success rate, escalation accuracy, dispatch outcomes), how they're measured, and what "good" looks like. Lead a team that operates at the intersection of security operations, product testing, and data-driven optimization. Set ambitious, measurable goals for deterrence outcomes and build mechanisms
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