Amazon.com Services LLC
Marketing PR, Product Management, alexa and amazon devices
HeadofSecurityEfficacy
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“Head of Security Efficacy at Amazon.com Services LLC. Skills: Crime deterrence capability, Security testing programs, Operational playbooks, Deterrence outcomes. Own definition of crime deterrence capability. Own measurement of crime deterrence capability”
What You'll Achieve.
Improve Ring's ability to deter crime; Improve Ring's ability to stop crime; Ensure every feature stops crime; Achieve measurable deterrence outcomes
Industry & Context.
Analytical capability; Quantitative analysis
Active or recently held U.S. security clearance
What They're Looking For.
Must Have
Capacity planning experience, Operations planning experience, Business analysis experience, 10+ years military operations, 10+ years special operations, 10+ years law enforcement tactical units, 10+ years intelligence operations, 10+ years high-stakes security environments, 5+ years leadership roles, Leading teams in time-critical operations, Leading teams in high-consequence operations, Designing testing programs, Executing testing programs, Designing operational readiness exercises, Executing operational readiness exercises, Designing red team evaluations, Executing red team evaluations, Analytical capability, Comfortable with data, Comfortable with metrics, Comfortable with dashboards, Using quantitative analysis, Influence cross-functional stakeholders, Influence senior leadership, Operating in ambiguous environments, Operating in fast-moving environments, Build structure from scratch, Build process from scratch
Nice to Have
U.S. Special Operations Forces background, Experience in military testing & evaluation, Experience in intelligence testing & evaluation, Designing test protocols, Defining success criteria, Validating capability against scenarios, Background in physical security system design, Background in physical security system evaluation, Background in physical security system consulting, Experience in a technology role, Experience in a product role, Experience in an operations role, Translate tactical expertise to programs, Translate operational expertise to programs, Experience with AI/ML systems, Experience with computer vision, Experience with sensor-based detection technologies, Familiarity with queuing theory, Familiarity with response time optimization, Familiarity with real-time operations management, MBA or advanced degree, Advanced degree in operations research, Advanced degree in security studies, Advanced degree in systems engineering, Experience with third-party security monitoring, Experience with central station operations, Active U.S. security clearance, Recently held U.S. security clearance, Experience with law enforcement coordination, Experience with emergency dispatch protocols, Experience with public safety partnerships, Building new teams, Scaling new teams, Executive presence, Represent Ring's security capabilities externally, Represent Ring's security capabilities to law enforcement, Represent Ring's security capabilities to media
What You'll Do.
Own definition of crime deterrence capability
Own measurement of crime deterrence capability
Own continuous improvement of crime deterrence capability
Define methodology for testing
Establish facilities for testing
Establish field testing partnerships
Create repeatable test protocols
Define deterrence effectiveness framework
Define metrics that matter
Measure deterrence metrics
Define what 'good' looks like
Lead team at intersection of security operations
Lead team at intersection of product testing
Lead team at intersection of data-driven optimization
Set ambitious goals for deterrence outcomes
Set measurable goals for deterrence outcomes
Build mechanisms to inspect performance
Design real-world testing protocols
Simulate actual scenarios
Work safely and cooperatively
Adhere to standards of excellence
Communicate effectively and respectfully
Follow all federal laws
Follow all state laws
Follow all local laws
Follow all Company policies
Exercise sound judgment
Exhibit trustworthiness
Exhibit professionalism
Safeguard business operations
Safeguard Company's reputation
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Senior leadership; Product teams; Engineering teams; AI/ML teams; Operations teams; Legal teams; External partners; Other employees; Supervisors
Communication Scope
Data-backed recommendations; Clear recommendations; Communicate effectively; Communicate respectfully
Full Job Description
Ring is seeking a mission-driven, operationally elite leader to serve as Head of Efficacy, responsbile for Ring's crime deterrence capability across Virtual Security Guard (VSG), AI-powered proactive security features, and other security testing programs. This leader will own the end-to-end strategy for proving, measuring, and continuously improving Ring's ability to deter and stop crime in real-world conditions. This is not a traditional product or engineering role. This is a security operations leadership role that demands someone who has operated in high-stakes, time-critical environments where seconds determine outcomes. The ideal candidate brings a law enforcement or military background — ideally special operations — combined with the ability to translate tactical expertise into scalable product testing frameworks, operational playbooks, and measurable deterrence outcomes. You will define what "effective deterrence" means for Ring and drive continuous improvement across Ring serivces including VSG, AI proactive features (person detection, automated deterrence, smart alerts), and emerging security capabilities. You will partner cross-functionally across Product, Engineering, AI/ML, Operations, Legal, and external partners to ensure every feature Ring ships actually stops crime — not just detects it. Key job responsibilities Own the definition, measurement, and continuous improvement of Ring's crime deterrence capability across all products and services. Define methodology, establish facilities or field testing partnerships, and create repeatable test protocols. Define the deterrence effectiveness framework: what metrics matter (response time to intervention, deterrence success rate, escalation accuracy, dispatch outcomes), how they're measured, and what "good" looks like. Lead a team that operates at the intersection of security operations, product testing, and data-driven optimization. Set ambitious, measurable goals for deterrence outcomes and build mechanisms
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