Amazon.com Services LLC

Marketing PR, Product Management, alexa and amazon devices

HeadofSecurityEfficacy

$90–219k Hawthorne, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Executive candidates.

The Brief

“Head of Security Efficacy at Amazon.com Services LLC. Skills: Crime deterrence capability, Security testing programs, Operational playbooks, Deterrence outcomes. Own definition of crime deterrence capability. Own measurement of crime deterrence capability”

What You'll Achieve.

Improve Ring's ability to deter crime; Improve Ring's ability to stop crime; Ensure every feature stops crime; Achieve measurable deterrence outcomes

Industry & Context.

Marketing PR, Product Management, alexa and amazon devices
Problems you'll solve

Analytical capability; Quantitative analysis

Eligibility Requirements

Active or recently held U.S. security clearance

What They're Looking For.

Must Have

Capacity planning experience, Operations planning experience, Business analysis experience, 10+ years military operations, 10+ years special operations, 10+ years law enforcement tactical units, 10+ years intelligence operations, 10+ years high-stakes security environments, 5+ years leadership roles, Leading teams in time-critical operations, Leading teams in high-consequence operations, Designing testing programs, Executing testing programs, Designing operational readiness exercises, Executing operational readiness exercises, Designing red team evaluations, Executing red team evaluations, Analytical capability, Comfortable with data, Comfortable with metrics, Comfortable with dashboards, Using quantitative analysis, Influence cross-functional stakeholders, Influence senior leadership, Operating in ambiguous environments, Operating in fast-moving environments, Build structure from scratch, Build process from scratch

Nice to Have

U.S. Special Operations Forces background, Experience in military testing & evaluation, Experience in intelligence testing & evaluation, Designing test protocols, Defining success criteria, Validating capability against scenarios, Background in physical security system design, Background in physical security system evaluation, Background in physical security system consulting, Experience in a technology role, Experience in a product role, Experience in an operations role, Translate tactical expertise to programs, Translate operational expertise to programs, Experience with AI/ML systems, Experience with computer vision, Experience with sensor-based detection technologies, Familiarity with queuing theory, Familiarity with response time optimization, Familiarity with real-time operations management, MBA or advanced degree, Advanced degree in operations research, Advanced degree in security studies, Advanced degree in systems engineering, Experience with third-party security monitoring, Experience with central station operations, Active U.S. security clearance, Recently held U.S. security clearance, Experience with law enforcement coordination, Experience with emergency dispatch protocols, Experience with public safety partnerships, Building new teams, Scaling new teams, Executive presence, Represent Ring's security capabilities externally, Represent Ring's security capabilities to law enforcement, Represent Ring's security capabilities to media

What You'll Do.

Own definition of crime deterrence capability

Own measurement of crime deterrence capability

Own continuous improvement of crime deterrence capability

Define methodology for testing

Establish facilities for testing

Establish field testing partnerships

Create repeatable test protocols

Define deterrence effectiveness framework

Define metrics that matter

Measure deterrence metrics

Define what 'good' looks like

Lead team at intersection of security operations

Lead team at intersection of product testing

Lead team at intersection of data-driven optimization

Set ambitious goals for deterrence outcomes

Set measurable goals for deterrence outcomes

Build mechanisms to inspect performance

Design real-world testing protocols

Simulate actual scenarios

Work safely and cooperatively

Adhere to standards of excellence

Communicate effectively and respectfully

Follow all federal laws

Follow all state laws

Follow all local laws

Follow all Company policies

Exercise sound judgment

Exhibit trustworthiness

Exhibit professionalism

Safeguard business operations

Safeguard Company's reputation

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Senior leadership; Product teams; Engineering teams; AI/ML teams; Operations teams; Legal teams; External partners; Other employees; Supervisors

Communication Scope

Data-backed recommendations; Clear recommendations; Communicate effectively; Communicate respectfully

Full Job Description

Ring is seeking a mission-driven, operationally elite leader to serve as Head of Efficacy, responsbile for Ring's crime deterrence capability across Virtual Security Guard (VSG), AI-powered proactive security features, and other security testing programs. This leader will own the end-to-end strategy for proving, measuring, and continuously improving Ring's ability to deter and stop crime in real-world conditions. This is not a traditional product or engineering role. This is a security operations leadership role that demands someone who has operated in high-stakes, time-critical environments where seconds determine outcomes. The ideal candidate brings a law enforcement or military background — ideally special operations — combined with the ability to translate tactical expertise into scalable product testing frameworks, operational playbooks, and measurable deterrence outcomes. You will define what "effective deterrence" means for Ring and drive continuous improvement across Ring serivces including VSG, AI proactive features (person detection, automated deterrence, smart alerts), and emerging security capabilities. You will partner cross-functionally across Product, Engineering, AI/ML, Operations, Legal, and external partners to ensure every feature Ring ships actually stops crime — not just detects it. Key job responsibilities Own the definition, measurement, and continuous improvement of Ring's crime deterrence capability across all products and services. Define methodology, establish facilities or field testing partnerships, and create repeatable test protocols. Define the deterrence effectiveness framework: what metrics matter (response time to intervention, deterrence success rate, escalation accuracy, dispatch outcomes), how they're measured, and what "good" looks like. Lead a team that operates at the intersection of security operations, product testing, and data-driven optimization. Set ambitious, measurable goals for deterrence outcomes and build mechanisms

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