Nordic Approach
coffee
HeadofSales
“Head of Sales at Nordic Approach. Skills: Sales leadership, Commercial strategy, Digital transformation, Customer relationship management, Team development. Own the commercial direction and execution. Drive customer satisfaction, growth, and modern digital ways of working across the full customer relationship.”
What You'll Achieve.
Drive customer satisfaction; Drive growth; Strengthen the customer experience; Drive volume growth; Create advantage and measurable customer value through AI; Provide data-driven insights for leadership decisions
Industry & Context.
Troubleshoot day-to-day issues in ERP (Odoo)
What They're Looking For.
Must Have
Proven sales leadership experience in a comparable environment across functions and channels., relationship management track credible in specialty coffee through expertise and service mindset., Ability to innovate and modernize the sales function (digital, collaborative, end-to-end ways of working)., Strategic, structured thinker with a hands-on, entrepreneurial and results-oriented approach., Cross-cultural fluent English., Bachelor’s degree (minimum), ideally business-related.
Nice to Have
Existing network within our business field., Experience with both trading and value-added specialty product lines.
What You'll Do.
Own the commercial direction and execution
Drive customer satisfaction
and modern digital ways of working across the full customer relationship.
Lead and develop the sales team
Sharpen our market approach
Bridge traditional relationship selling with digital commerce
Strengthen the customer experience from first contact to repeat business.
and ensure high customer activity (meetings/visits/cuppings) with you as a visible face to the market.
Build one unified go-to-market approach and sales collateral that reflects the brand while using modern digital delivery.
Manage coffee pricing/discounting and align buying plans with each origin.
Standardize quoting and communication to drive volume growth.
Identify target segments and prioritize high-growth regions
Lead the rollout of the B2B portal to automate key routines (e.g.
invoicing) and improve customer experience.
Identify and implement concrete use cases that create advantage and measurable customer value.
Troubleshoot day-to-day issues and drive improvements in line with an “Odoo-first” architecture.
Contribute to origin development
quality specifications
and executive planning - working closely across functions and group companies.
Set sales KPIs and provide data-driven insights for leadership decisions.
Manage NKG reporting requirements.
How You'll Work.
Team & Collaboration
Work closely across functions and group companies.
Communication Scope
Cross-cultural fluent English
Process & Methodology
Lead the rollout of the B2B portal, Identify and implement concrete use cases for AI
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