Harvey
legal and professional services
HeadofProductOperations
“Head of Product Operations at Harvey. Skills: Product Operations, Systems building, Data-driven leadership. Build and scale product operations function. Design systems, processes, and team structures”
What You'll Achieve.
Ship products with speed and precision; Make product operations run efficiently and consistently; Product operations function becomes a competitive advantage
Industry & Context.
Structured, analytical approach to problem-solving; Make pragmatic decisions in ambiguous environments
What They're Looking For.
Must Have
7+ years of experience in a combination of business operations, management consulting, or B2B software, Led operations teams with a track record of improving operational performance at scale
Nice to Have
Experience working closely with or embedded within a product organization, Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems
What You'll Do.
Build and scale product operations function
Define standards across product delivery lifecycle
Hire and develop operators
Establish clear cadences
Drive alignment between product
Build and maintain performance framework
Define and track KPIs
Identify process gaps
Drive continuous improvement
Ensure data drives decision-making
Partner cross-functionally to drive impact
Surface insights for product roadmap
Embed customer voice in product building
Ensure operational capabilities scale
How You'll Work.
Team & Collaboration
Work closely with Product leadership; Collaborate with engineering, go-to-market, and customer success teams
Applying for this Head of Product Operations role?
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