Harvey
LegalTech
HeadofProductOperations
“Head of Product Operations at Harvey. Skills: Product Operations, Systems Thinking, Data Analysis. Build and Scale a High-Performing Product Operations Function. Own the product operations function”
What You'll Achieve.
Ship products with speed and precision; Ensure operational capabilities scale alongside product growth; Product operations function becomes a genuine competitive advantage
Industry & Context.
Structured, analytical approach to problem-solving; Make pragmatic decisions in ambiguous environments
What They're Looking For.
Must Have
7+ years of experience in a combination of business operations, management consulting, or B2B software, Led operations teams with a track record of improving operational performance at scale, Operator Mindset with Strategic Range, Data-Driven Leadership, Team Builder
Nice to Have
Experience working closely with or embedded within a product organization, Experience standing up or improving operational dashboards, OKR frameworks, or milestone tracking systems
What You'll Do.
Build and Scale a High-Performing Product Operations Function
Own the product operations function
Define clear standards across product delivery lifecycle
Build the team to hit standards consistently
Hire and develop operators
Establish clear cadences
Drive tight alignment between product
and go-to-market functions
Bring Metrics and Rigor to How We Operate
Build and maintain performance framework
Define and track KPIs
Identify gaps in current processes
Drive continuous improvement
Partner Cross-Functionally to Drive Impact
Work closely with Product leadership
Surface insights that feed into product roadmap
Ensure voice of customer is embedded
Collaborate with engineering
and customer success teams
How You'll Work.
Team & Collaboration
Drive tight alignment between product, engineering, and go-to-market functions; Collaborate with engineering, go-to-market, and customer success teams; Work closely with Product leadership
Applying for this Head of Product Operations role?
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