Hello Patient

Healthcare

HeadofProduct

$200–250k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Head of Product at Hello Patient. Skills: Product strategy, Roadmap, Customer discovery, Product execution. Define product decisions. Scale product decisions”

Industry & Context.

Healthcare
Problems you'll solve

Data-driven decision making

Eligibility Requirements

Relocate to Austin, TX, Relocate to New York, NY

What They're Looking For.

Must Have

5+ years product management experience, Computer Science degree, Software engineering experience, Equivalent technical experience, Experience building AI products, Experience building LLM products, Experience building automation, Experience building agent-based systems, Experience building workflow software, Proven experience owning product strategy, Proven experience owning roadmap decisions, Customer discovery skills, Experience writing PRDs, Experience driving products from concept, Demonstrated ability to influence stakeholders, Demonstrated ability to challenge stakeholders, Experience working with engineering teams, Familiarity with AI-powered products, Familiarity with AI-powered workflows, Familiarity with AI-powered developer tooling, High agency, Ownership mentality, Willingness to operate as hands-on IC

Nice to Have

Experience building healthcare products, Experience building health-tech products, Experience building healthcare operations workflows, Experience at high-performing product-led company, Experience scaling products in startup, Experience scaling teams in startup, Experience using AI tools for development, Experience using AI tools for prototyping, Experience using AI tools for research

What You'll Do.

Define product decisions

Scale product decisions

Own roadmap prioritization

Own customer discovery

Own product execution

Work with internal teams

Uncover opportunities

Shape product strategy

Partner with engineering

Partner with operations

Accelerate product development

Bring clarity to decisions

Create alignment across teams

Prioritize product roadmaps

Balance stakeholder requests

Maintain holistic view

Drive product decisions

Lead customer discovery

Conduct customer feedback

Partner with customers

Uncover workflow opportunities

Identify product investments

Translate customer feedback

Translate business requirements

Ensure clarity on priorities

Ensure clarity on tradeoffs

Ensure clarity on success metrics

Build product processes

Improve product processes

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Bridge among customers; Bridge among engineering; Bridge among operations; Bridge among executive leadership; Partner with engineering leads; Partner with operations leadership

Communication Scope

Data-driven debate

Process & Methodology

Roadmap prioritization

Full Job Description

ABOUT THE ROLE Hello Patient is looking for a Head of Product to define and scale how product decisions are made across the company. As our product surface area continues to expand, you'll serve as the bridge among customers, engineering, operations, and executive leadership, building strong trust across teams and ensuring we build the right products in the right order for the right reasons. You'll own product strategy, roadmap prioritization, customer discovery, and product execution across multiple teams. We're looking for a senior IC product leader with exceptional product sense, strong execution, and deep curiosity about customer problems. You'll work directly with customers and internal teams, uncovering opportunities, writing PRDs, shaping product strategy, partnering closely with engineering & operations, and leveraging modern AI tools to accelerate product development. Working directly with the CEO, engineering, and operations leadership, you'll bring clarity to complex decisions, create alignment across teams, and help establish the systems and processes that enable us to scale not just our product but also our internal teams, so each person at Hello Patient becomes more high-leverage with AI workflows. The ideal candidate is equally comfortable debating strategy, diving into workflow details with customers, and rolling up their sleeves to turn ideas into shipped products. This is a senior individual contributor role focused on owning product strategy and outcomes while helping build the foundation of the product function at Hello Patient. Although the scope may evolve over time, this role does not include people management responsibilities initially. When appropriate, we expect you to build and ship products yourself, not just direct the engineering teams. WHAT YOU'LL DO PRODUCT STRATEGY & ROADMAP - Own and prioritize product roadmaps across multiple product areas and engineering pods. - Balance competing stakeholder requests while maintaining a holistic v

Free ATS check

Applying for this Head of Product role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Hello Patient?

Real rants from real employees. Read before you apply.

Read Company Rants →