HeadofPeopleOperations

## Accountabilities Lead the full scope of People Operations, including employee relations, talent acquisition, performance management, manager development, learning and development, and HR operations. Serve as the primary owner of employee relations cases, advising managers, resolving workplace issues, and escalating high-risk matters with clear documentation and sound judgment. Design and deliver a manager coaching and development program that strengthens leadership capability, improves performance conversations, and reduces reliance on HR intervention. Own full-cycle recruiting for technical and non-leadership roles, including sourcing, interviewing frameworks, candidate experience, and offer coordination. Lead performance management cycles end-to-end, including system execution, calibration support, manager coaching, and continuous improvement of review processes. Build and manage learning and development programs, including onboarding experiences, leadership training, and organization-wide capability building initiatives. Oversee HR operations and compliance, including HRIS administration, onboarding/offboarding, benefits administration, and multi-state employment law compliance. Identify trends in people data and proactively advise leadership on risks, opportunities, and improvements across the organization. Requirements: 10+ years of HR experience, including at least 7 years focused on employee relations, talent management, or manager coaching; technical recruiting experience required. Strong track record of coaching managers through complex performance, conduct, and organizational issues with sound judgment and discretion. Deep knowledge of core HR domains including employee relations, recruiting, performance management, compensation, benefits, and U.S. multi-state compliance. Experience designing and delivering effective learning and development programs that drive measurable behavior change. Hands-on experience with HR systems and tools such as HRIS platfo