Atlas

FinTech

HeadofPeopleOperations

$220–300k ~AI est. New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Head of People Operations at Atlas. Skills: People Operations, Talent Management, Organizational Development, HR Processes. Develop strategic recruiting plans. Source and hire candidates”

What You'll Achieve.

Engineering hiring cycle under 30 days; 90-day onboarding completion rate above 95%; Quarterly org reviews delivered; Improved team performance against KPIs; Reduction in operational gaps; Increased retention of top performers; Clear and scalable org structure

Industry & Context.

FinTech
Problems you'll solve

Identify underperformance; Drive improvement plans; Manage transitions

What They're Looking For.

Must Have

Technical and specialized recruiting experience, Data-driven approach to candidate tracking, Build and manage headcount planning, Build and enforce KPI frameworks, Identify underperformance early, Own end-to-end hiring process, Standardize interview processes, Build best-in-class onboarding programs, Own compensation philosophy, Design and manage benefits programs, Build reporting on headcount, Own employment law compliance, Ensure company remains compliant, Monitor team engagement, Build career paths, Ensure retention of top performers

Nice to Have

Engineering hiring cycle under 30 days, 90-day onboarding completion rate above 95%, Quarterly org reviews delivered to leadership, Improved team performance against core KPIs, Reduction in operational gaps, Increased retention of top performers, Clear and scalable org structure

What You'll Do.

Develop strategic recruiting plans

Source and hire candidates

Track candidate funnel metrics

Design clear ownership

Define roles and accountability

Build headcount planning

Align hiring plans with budget

Staff teams to deliver goals

Drive improvement plans

Tie performance to economic output

Align hiring with headcount

Standardize interview processes

Build onboarding programs

Evolve compensation philosophy

Manage benefits programs

Build people analytics reporting

Provide leadership insights

Own employment law compliance

Manage state registrations

Monitor team engagement

Build progression frameworks

Retain top performers

Manage team efficiency

Reinforce operating culture

How You'll Work.

Team & Collaboration

Partnership with Finance; Cross-functional teams

Full Job Description

ABOUT ATLAS Atlas is the concierge charge card for high-net-worth individuals and their companies. We combine 24/7 concierge access with no-preset-limit spending, giving members insider access to dining, luxury travel, and experiences that are otherwise impossible to get. We’ve crossed $1B in annualized transaction volume. Backed by Y Combinator, Elad Gil, O1 Advisors, Eric Schmidt, and other leading fintech and consumer investors. The team is lean, senior, and fast-moving, with experience across Apple, Robinhood, Rimowa, and more. THE ROLE The Head of People Operations is responsible for building and scaling the structure that enables Atlas to perform at the highest level. This role ensures the organization is designed for speed, accountability, and growth across all teams. This person is building the entire people function from scratch — owning recruiting, org design, performance management, compensation, and people analytics. Reporting into the VP of Finance, this role owns the financial discipline behind headcount, compensation, and team performance, ensuring people investments are aligned with company growth and profitability. This is not a traditional HR role. It is a business-critical function focused on performance, clarity, and execution. CORE RESPONSIBILITIES - Technical and specialized recruiting - Develop and execute strategic recruiting plans to identify, source, and hire highly qualified candidates, with a focus on technical and specialized roles (engineering, concierge leadership, partnerships, and senior finance) - Take a highly organized and data-driven approach to candidate tracking and funnel metrics - Org design and workforce planning - Ensure clear ownership, roles, and accountability across all functions - Build and manage headcount planning in partnership with Finance - Align hiring plans with budget, revenue goals, and TPV growth - Performance management - Build and enforce KPI frameworks across all teams - Ensure every team is staffed and st

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