Atlas
FinTech
HeadofPeopleOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Head of People Operations at Atlas. Skills: People Operations, Talent Management, Organizational Development, HR Processes. Develop strategic recruiting plans. Source and hire candidates”
What You'll Achieve.
Engineering hiring cycle under 30 days; 90-day onboarding completion rate above 95%; Quarterly org reviews delivered; Improved team performance against KPIs; Reduction in operational gaps; Increased retention of top performers; Clear and scalable org structure
Industry & Context.
Identify underperformance; Drive improvement plans; Manage transitions
What They're Looking For.
Must Have
Technical and specialized recruiting experience, Data-driven approach to candidate tracking, Build and manage headcount planning, Build and enforce KPI frameworks, Identify underperformance early, Own end-to-end hiring process, Standardize interview processes, Build best-in-class onboarding programs, Own compensation philosophy, Design and manage benefits programs, Build reporting on headcount, Own employment law compliance, Ensure company remains compliant, Monitor team engagement, Build career paths, Ensure retention of top performers
Nice to Have
Engineering hiring cycle under 30 days, 90-day onboarding completion rate above 95%, Quarterly org reviews delivered to leadership, Improved team performance against core KPIs, Reduction in operational gaps, Increased retention of top performers, Clear and scalable org structure
What You'll Do.
Develop strategic recruiting plans
Source and hire candidates
Track candidate funnel metrics
Design clear ownership
Define roles and accountability
Build headcount planning
Align hiring plans with budget
Staff teams to deliver goals
Drive improvement plans
Tie performance to economic output
Align hiring with headcount
Standardize interview processes
Build onboarding programs
Evolve compensation philosophy
Manage benefits programs
Build people analytics reporting
Provide leadership insights
Own employment law compliance
Manage state registrations
Monitor team engagement
Build progression frameworks
Retain top performers
Manage team efficiency
Reinforce operating culture
How You'll Work.
Team & Collaboration
Partnership with Finance; Cross-functional teams
Full Job Description
ABOUT ATLAS Atlas is the concierge charge card for high-net-worth individuals and their companies. We combine 24/7 concierge access with no-preset-limit spending, giving members insider access to dining, luxury travel, and experiences that are otherwise impossible to get. We’ve crossed $1B in annualized transaction volume. Backed by Y Combinator, Elad Gil, O1 Advisors, Eric Schmidt, and other leading fintech and consumer investors. The team is lean, senior, and fast-moving, with experience across Apple, Robinhood, Rimowa, and more. THE ROLE The Head of People Operations is responsible for building and scaling the structure that enables Atlas to perform at the highest level. This role ensures the organization is designed for speed, accountability, and growth across all teams. This person is building the entire people function from scratch — owning recruiting, org design, performance management, compensation, and people analytics. Reporting into the VP of Finance, this role owns the financial discipline behind headcount, compensation, and team performance, ensuring people investments are aligned with company growth and profitability. This is not a traditional HR role. It is a business-critical function focused on performance, clarity, and execution. CORE RESPONSIBILITIES - Technical and specialized recruiting - Develop and execute strategic recruiting plans to identify, source, and hire highly qualified candidates, with a focus on technical and specialized roles (engineering, concierge leadership, partnerships, and senior finance) - Take a highly organized and data-driven approach to candidate tracking and funnel metrics - Org design and workforce planning - Ensure clear ownership, roles, and accountability across all functions - Build and manage headcount planning in partnership with Finance - Align hiring plans with budget, revenue goals, and TPV growth - Performance management - Build and enforce KPI frameworks across all teams - Ensure every team is staffed and st
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