Company
FinTech
HeadofPayments
Neural analysis suggests this role is
optimal for Executive candidates.
“Head of Payments. Skills: Payments strategy, Payments ecosystem, PSP management. Define global payments strategy. Execute global payments strategy”
What You'll Achieve.
Improve payment UX/UI; Reduce friction; Increase conversion; Enhance customer payment journeys; Maximise approval rates; Reduce costs; Ensure optimal pricing; Ensure reliability; Ensure service levels
Industry & Context.
Analytical skills; Interpret payment data; Drive actionable insights
What They're Looking For.
Must Have
Extensive experience in payments, Extensive experience in fintech, Extensive experience in financial services, Global or multi-market environment experience, Experience negotiating with PSPs, Experience managing PSP relationships, Experience negotiating with banks, Experience managing bank relationships, Experience negotiating with payment partners, Experience managing payment partner relationships, Analytical skills, Interpret payment data, Drive actionable insights, Solid understanding of payment compliance, Solid understanding of security standards, Solid understanding of regulatory frameworks, Product-minded approach, Understanding of payment UX, Understanding of customer journey optimisation, Experience leading cross-functional initiatives, Leadership experience, Building high-performing teams, Scaling high-performing teams, Excellent communication skills, Excellent stakeholder management skills, Excellent decision-making skills
What You'll Do.
Define global payments strategy
Execute global payments strategy
Own payments ecosystem
Optimise payments ecosystem
Improve payment UX/UI
Enhance customer payment journeys
Optimise routing logic
Optimise provider allocation
Optimise transaction flows
Maximise approval rates
Monitor payment performance
Identify improvement opportunities
Manage PSP relationships
Manage PSP negotiations
Manage PSP commercial agreements
Drive payment localisation initiatives
Lead PSP integrations
Lead PSP performance management
Build reporting frameworks
Maintain reporting frameworks
Ensure compliance with regulations
Ensure compliance with security standards
Ensure compliance with audit requirements
Collaborate with Product teams
Collaborate with Tech teams
Collaborate with Finance teams
Collaborate with Operations teams
Collaborate with Support teams
Enhance end-to-end payment systems
Establish scalable processes
Establish documentation
Establish operational controls
Develop payments team
Enable professional growth
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Product; Engineering; Finance
Communication Scope
Stakeholder management; Decision-making
Full Job Description
## Accountabilities Define and execute the global payments strategy aligned with broader business growth objectives. Own and optimise the end-to-end payments ecosystem, including PSPs, cards, wallets, bank transfers, and alternative payment methods. Improve payment UX/UI to reduce friction, increase conversion, and enhance customer payment journeys. Optimise routing logic, provider allocation, and transaction flows to maximise approval rates and reduce costs. Monitor payment performance across markets, issuers, and providers, identifying trends and improvement opportunities. Manage PSP relationships, negotiations, and commercial agreements to ensure optimal pricing, reliability, and service levels. Drive payment localisation initiatives, including local acquiring and market-specific payment methods. Lead PSP evaluations, integrations, and ongoing performance management. Build and maintain robust reporting frameworks for payment performance, cost efficiency, and reliability metrics. Ensure compliance with payment regulations, security standards, and audit requirements. Collaborate with Product, Tech, Finance, Operations, and Support teams to enhance end-to-end payment systems. Establish scalable processes, documentation, and operational controls. Lead and develop the payments team, setting goals and enabling professional growth. Requirements: Extensive experience in payments, fintech, or financial services in a global or multi-market environment. Strong background in payment systems, PSPs, acquiring, routing optimisation, and transaction lifecycle management. Proven ability to improve payment performance metrics such as approval rates, conversion, and cost efficiency. Experience negotiating and managing relationships with PSPs, banks, and payment partners. Strong analytical skills with the ability to interpret payment data and drive actionable insights. Solid understanding of payment compliance, security standards, and regulatory frameworks. Product-minded approach w
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