M Booth Health

Communications

HeadofOperations

$250–350k New York, New York, United States Remote Friendly
The Brief

“Head of Operations at M Booth Health. Skills: Operational strategy, Systems design, People leadership. Architect systems. Optimize systems”

What You'll Achieve.

Improve health and lives; Drive results; Change the world; Deliver measurable results

Industry & Context.

Communications
Problems you'll solve

Root cause analysis; Troubleshooting; Data-driven solutions

What They're Looking For.

Must Have

15+ years operations experience, 5+ years senior leadership, Experience building project management function, Experience designing operational infrastructure, Familiarity with agency economics, Experience leading technology implementations, Financial acumen, Experience partnering with Finance

Nice to Have

Comfort with AI tools

What You'll Do.

Oversee talent infrastructure

Oversee operational excellence

Evolve project management function

Build project management team

Lead project management team

Make agency run predictably

Make agency run efficiently

Own agency-wide operational strategy

Own capacity planning

Identify organizational risks

Identify operational bottlenecks

Identify structural gaps

Propose actionable solutions

Serve as strategic advisor

Lead flawless execution

Architect agency-wide systems

Implement agency-wide systems

Increase standardization

Build operational playbooks

Enforce operational playbooks

Lead systematic improvements

Ensure seamless rollout

Build project management function structure

Hire project managers

Onboard project managers

Train project managers

Develop project managers

Set project manager standards

Architect operational programs

Launch operational programs

Build operational frameworks

Build reporting cadences

Ensure new initiatives gain traction

Deliver measurable results

Serve as accountable owner

Establish standards for project delivery

Establish standards for financial accuracy

Establish standards for scope discipline

Establish standards for operational quality

Monitor operational performance metrics

Build early-warning systems

How You'll Work.

Team & Collaboration

Cross-functional programs; Executive leadership team

Process & Methodology

Project management function, Scoping, Budgeting, Forecasting, Client service standards, Production workflows, Approval processes

Free ATS check

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