HeadofOperations

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.   About the Role The Head of Operations is responsible for overseeing the company's day-to-day operations, ensuring efficiency, and driving operational excellence across all departments. This key leadership role works closely with the CEO and other executives to implement the company's strategic vision while optimizing processes, systems, and resources. They focus on improving operational workflows, enhancing productivity, and scaling business operations to support growth. Additionally, they play a vital role in fostering a collaborative and high-performance culture, ensuring that the company's operations are aligned with the company's goals and objectives for long-term success. Key Responsibilities Operational Strategy MBA or advanced degree preferred. 5+ years of operations management experience, ideally in a service-based or client-facing industry, with a track record of driving efficiency and delivering measurable business outcomes. Proven ability to lead and develop cross-functional teams, fostering a culture of accountability, collaboration, and continuous improvement across departments. Strong financial acumen, including experience managing operational budgets, controlling costs, and making data-informed decisions that balance profitability with service quality. Ability to translate organizational goals into clear operational strategies and execution plans, with strong project management instincts and follow-through. Demonstrated success managing client or