01Health

Healthcare

HeadofOperations

£135–195k ~AI est. London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Head of Operations at 01Health. Skills: Operations management, Process improvement, Team development, AI adoption. Own and run day-to-day operations. Execute operations roadmap”

What You'll Achieve.

Operations run smoothly; Meet SLAs; Meet performance targets; Drive AI adoption; Drive automation adoption; Improve throughput; Improve quality; Develop team leads; Improve team lead jobs; Provide leadership visibility; Catch problems early; Land roadmap items on time; Land roadmap items in scope; Get team lead buy-in

Industry & Context.

Healthcare
Problems you'll solve

Identify bottlenecks; Unblock work; Root cause analysis; Troubleshooting workflows

What They're Looking For.

Must Have

5-8 years experience

Nice to Have

Top-tier consulting experience, Finance experience, Operations role in high-growth environment

What You'll Do.

Own and run day-to-day operations

Execute operations roadmap

Break down workstreams

Drive work to completion

Report progress crisply

Manage and develop team leads

Set clear expectations

Hold high performance bar

Run operating cadence

Understand performance drivers

Act fast when targets slip

Identify and unblock bottlenecks

Spot where work is stuck

Fix operational issues

Design internal tools

Improve internal tools

Drive automation adoption

Ensure tools get used

Translate tools into change

Run capacity planning

Lead operational readiness

Surface changes needed

Manage supplier relationships

Manage partner relationships

Own fulfilment reliability

How You'll Work.

Team & Collaboration

Manage team leads; Work with COO; Work with leadership team; Partner with leadership

Communication Scope

Crisp reporting; Clear expectations; Structured updates; Clear communication

Process & Methodology

Roadmap execution, Workstream sequencing, Progress reporting, Plan execution

Full Job Description

## Description 01Health is at an inflection point. The platform is built, revenue is accelerating, and we are moving from a single-specialty company to a multi-vertical specialist healthcare platform - with AI as embedded clinical infrastructure. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people.  Backed by the investors behind Revolut, CityMapper, and Depop - we're scaling fast across the UK and beyond, and are looking for exceptional people to join us on our mission.  What is happening at 01Health right now: Balderton-backed Series A company 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes All growth has been inbound, ~50% word of mouth 4.98★ customer rating from the dentists who use us Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist US expansion live  New verticals being tested and prototyped We are not searching for product–market fit anymore. We are ready to dominate the market, and to do it across multiple medical specialties, transforming lives in the process. The Role: We're hiring for one of the most critical and exciting roles at 01Health.   As Head of Operations, you will report directly to the COO and own day-to-day operations, leading a team of 50+ people across clinical, support, treatment planning, supply chain, fulfilment, and specialist teams. You’ll play a crucial part in enabling our geographical (US) and product (Sleep) expansion. How we deliver the next 10x growth has AI at its core. Working with our COO and leadership team, your job is to take those plans and translate them into crisp, well-run execution on the ground - and to be the feedback loop back up: surfacing problems early, spotting where reality is diverging from the plan, and channelling ideas and intel from team leads back into leadership decisions. Operations is already performing strongly. We’re not hiring someone jus

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