HeadofKeyAccounts,Education–Japan

Head of Key Accounts, Education – Japan We are looking for an experienced strategic account lead to join the Education Business segment as Head of Key Accounts with a focus on Japan. This role reports directly to the APAC Head Of Education and has responsibility to drive sales and activity in the acquisition and maintenance of accounts. This role is based in our Tokyo office, with the opportunity to also work from home. We are also open to the role being located at one of our Australian offices. Native or business‑level proficiency in Japanese (written and verbal communication), is required to be considered for this role The role will be responsible for account management strategy, pipeline development, closing upsell or cross sell opportunities while managing retention. The role will build a deep knowledge and understanding of the higher education sector and apply best practices to support accounts through planning, product knowledge and market insights. Through regular client assessment, they will use access to data and problem-solving techniques to identify service and product improvements and opportunities. Responsibilities: Serve as a trusted advisor to customers by deeply understanding their business needs and providing guidance on how to best utilize Convera tools to support their mission. Act as main point of contact for all FX Transactions and Value-Add Payment activities Develop relationships with Decision Makers and Influencers at each organization and build an understanding of each client’s FX and payment needs as it pertains to the current offering we provide. Identifying new market and strategic expansion opportunities to exceed portfolio revenue targets. Develop a strategic plan for your assigned portfolio to ensure Customer Service is maintained on day-to-day basis while working to achieve annual portfolio Growth Targets. Enhance brand awareness with excellent communication and presentations across all media. Act as an escalation point for existing c