Dwelly
Real Estate
HeadofIT&Security
Neural analysis suggests this role is
optimal for Senior candidates.
“Head of IT & Security at Dwelly. Skills: IT strategy, Security strategy, IT operations, Security operations, ISO 27001 readiness, Acquisition integration. Define IT and security strategy. Execute IT and security strategy”
What You'll Achieve.
Build and scale IT & Security function; Support rapidly growing organization; Support acquisition-driven organization; Establish unified operating model; Establish secure operating model; Drive company readiness for ISO 27001; Define internal standards for IT; Define internal standards for security; Define internal standards for access governance; Ensure consistency; Ensure scalability; Ensure operational resilience; Build systems supporting thousands of properties; Build systems supporting thousands of agencies; Build systems supporting thousands of users
Industry & Context.
What They're Looking For.
Must Have
7+ years internal IT/security experience, Experience building/improving IT/security functions, Experience in multi-entity/acquisition-driven organizations, Hands-on identity & access management, Hands-on onboarding/offboarding processes, Hands-on workplace infrastructure, Experience preparing for ISO 27001, Experience preparing for Cyber Essentials Plus, Leadership and stakeholder management, Design and implement scalable systems, Design and implement scalable processes, Design and implement scalable controls, Solid understanding of access control, Solid understanding of endpoint security, Solid understanding of patching, Solid understanding of incident readiness, Organisational skills, Execution skills, Ability to bring structure to ambiguous environments
Nice to Have
Experience in proptech, Experience in fintech, Experience in payments, Experience in regulated environments, Experience in sensitive environments, Experience with post-M&A integration, Experience with infrastructure standardisation, Background in consulting, Background in strategy, Background in operational transformation, Experience with AI tools in IT/security, Experience with automation in IT/security
What You'll Do.
Define IT and security strategy
Execute IT and security strategy
Build internal IT & Security function
Lead internal IT & Security function
Scale internal IT & Security function
Drive culture of ownership
Drive culture of discipline
Drive culture of continuous improvement
Act as primary decision-maker
Design scalable processes for onboarding
Design scalable processes for offboarding
Design scalable processes for access lifecycle
Implement scalable processes for onboarding
Implement scalable processes for offboarding
Implement scalable processes for access lifecycle
Establish security baselines
Enforce security baselines
Standardise workplace infrastructure
Ensure compliance readiness for ISO 27001
Ensure compliance readiness for similar frameworks
Bring structure to fragmented environments
Control fragmented environments
Own IT and security risk posture
Manage access controls
Manage audit readiness
Manage incident response processes
Define security policies
Enforce security policies
Define security standards
Enforce security standards
Define security controls
Enforce security controls
Partner with Engineering
Partner with Operations
Align IT and security with business needs
Support secure integration of acquired agencies
Act as internal owner of IT topics
Act as internal owner of security topics
Provide clear guidance
Provide decision frameworks
Manage external vendors
Define vendor security requirements
Enforce vendor security requirements
Define vendor performance standards
Enforce vendor performance standards
Optimise vendor stack for cost
Optimise vendor stack for reliability
Optimise vendor stack for scalability
Identify opportunities to simplify tools
Identify opportunities to consolidate tools
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Internal collaboration; Engineering collaboration; Product collaboration; Operations collaboration; Finance collaboration; Legal collaboration; Collaboration with acquired agencies
Process & Methodology
Process management
Full Job Description
About Dwelly Dwelly — a UK-based, AI-enabled lettings and property management platform, that is growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building a top-notch technology to automate tenant management, payments, and post-rental property maintenance. The company seamlessly integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business. We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations. Position Summary We are seeking a hands-on, strategic, and results-driven Head of IT & Security to build and scale the internal IT and security function at Dwelly. This role will focus on establishing scalable processes, standardising infrastructure, and driving security and operational discipline across the group, ensuring reliable, secure, and efficient internal operations across multiple entities and newly acquired agencies. The successful candidate will combine strong operational execution, leadership, and systems thinking, and will play a critical role in shaping the long-term foundation of Dwelly’s internal IT and security capabilities. This is a key leadership role at Dwelly. Over the next 12–24 months, you will build and scale the internal IT & Security function to support a rapidly growing, acquisition-driven organisation. You will play an important role in integrating newly acquired agencies, establishing a unified and secure operating model across the group, and driving the company’s readiness for ISO 27001 and similar frameworks. You will also define internal standards for IT, security, an
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