HeadofIT

Team Summary Our IT Infrastructure Department consists of three core specialised functions: IT Support (end-user technical support), Systems Engineering (server, network, and cloud infrastructure administration), and Information Security (cybersecurity). Our mission is to provide strategic leadership and operational management of the company’s IT infrastructure, ensuring high levels of reliability, security, availability, and scalability. We are building our work around robust IT Service Management (ITSM/ITIL) practices, continuous infrastructure modernisation, and strict compliance with international information security standards. The team acts as a tech foundation that effectively serves both our outsourcing business and the company's internal product ecosystem. Job Summary We are looking for a seasoned, strategic Head of IT with a proven track record of leading cross-functional teams across IT Support, Infrastructure, and Information Security, and operating effectively in highly ambiguous, fast-paced, and business-critical environments. This role offers high strategic impact, with direct influence on the company’s IT strategy, resource allocation, and C-level technology decision-making. It provides full end-to-end ownership of the IT function — from ensuring high-quality day-to-day support to defining and executing long-term cloud and technology roadmaps, as well as a unique opportunity to lead international compliance and certification initiatives (e.g., ISO standards) from setup through audit execution. Responsibilities and Duties Define and execute the company's IT strategy in alignment with business priorities and long-term goals Lead, coach, and develop the IT organization across IT Support, Systems Engineering, and Information Security functions Ensure high reliability, availability, and scalability of corporate IT infrastructure and cloud services Own corporate information security strategy (including risk management, asset protection, and regulatory comp