NexusOne

IT Operations

HeadofIT

Atlanta, Georgia, United States FULL TIME
The Brief

“Head of IT at NexusOne. Skills: corporate IT ownership, hands-on IT operations, vendor management, cross-functional coordination, security and compliance partnership, continuous improvement. Own corporate IT delivery. Build a high-trust, high-velocity IT function”

What You'll Achieve.

Maintain controls without slowing the business; Optimize refresh schedules to balance cost and performance; Ensure policies are clearly communicated and consistently enforced; Ensure secure device configurations, endpoint hygiene, and secure remote access; Reducing bloat and preventing overcharging; Reduce risk from third-party access and unmanaged tooling

Industry & Context.

IT Operations
Problems you'll solve

root cause analysis

Eligibility Requirements

Supporting international offices (especially India), Handling logistics, procurement, and support coverage across time zones

What They're Looking For.

Must Have

10+ years of progressive IT experience, including ownership of corporate IT in a scaling environment, Proven experience leading hands-on IT operations, Microsoft 365 administration, Google Workspace administration, Entra ID (Azure AD), identity and access practices, Intune (or equivalent) and endpoint lifecycle management, Mixed Mac + Windows environments, Rippling IT or similar HR/IT platforms, Demonstrated ability to manage vendors and MSPs with clear SOWs, KPIs, and accountability, communication skills with executives and technical teams

Nice to Have

Experience supporting international offices (especially India) and handling logistics, procurement, and support coverage across time zones, Experience leading collaboration migrations (M365 ↔ Google Workspace, Teams ↔ Slack), Familiarity with endpoint security tooling (for example, Microsoft Defender) and partnering with Security teams, Experience with AI security governance and tooling, Experience in a product and engineering-driven company

What You'll Do.

Own corporate IT delivery

high-velocity IT function

Run day-to-day IT operations

Manage vendor performance

Partner closely with Security and Compliance to maintain controls

Manage onboarding and offboarding processes

Manage device lifecycle

Run day-to-day IT operations including helpdesk and escalation management

Lead corporate collaboration tooling migrations

Evaluate and implement AI security controls and tooling

Develop and maintain IT policies

Own identity and access administration

Own endpoint management and security baselines

and performance management

Own licensing strategy and cost controls

Partner with Security/Compliance to ensure IT operations support controls and audit readiness

How You'll Work.

Team & Collaboration

Partner closely with Security and Compliance; Partner with Security teams; Build shoulder-to-shoulder with customer teams (Forward-deployed engineers context); Collaborative team culture

Communication Scope

communication skills with executives and technical teams

Process & Methodology

Plan and execute projects with clear timelines, change management, and minimal business disruption

Free ATS check

Applying for this Head of IT role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about NexusOne?

Real rants from real employees. Read before you apply.

Read Company Rants →