NexusOne
IT Operations
HeadofIT
“Head of IT at NexusOne. Skills: corporate IT ownership, hands-on IT operations, vendor management, cross-functional coordination, security and compliance partnership, continuous improvement. Own corporate IT delivery. Build a high-trust, high-velocity IT function”
What You'll Achieve.
Maintain controls without slowing the business; Optimize refresh schedules to balance cost and performance; Ensure policies are clearly communicated and consistently enforced; Ensure secure device configurations, endpoint hygiene, and secure remote access; Reducing bloat and preventing overcharging; Reduce risk from third-party access and unmanaged tooling
Industry & Context.
root cause analysis
Supporting international offices (especially India), Handling logistics, procurement, and support coverage across time zones
What They're Looking For.
Must Have
10+ years of progressive IT experience, including ownership of corporate IT in a scaling environment, Proven experience leading hands-on IT operations, Microsoft 365 administration, Google Workspace administration, Entra ID (Azure AD), identity and access practices, Intune (or equivalent) and endpoint lifecycle management, Mixed Mac + Windows environments, Rippling IT or similar HR/IT platforms, Demonstrated ability to manage vendors and MSPs with clear SOWs, KPIs, and accountability, communication skills with executives and technical teams
Nice to Have
Experience supporting international offices (especially India) and handling logistics, procurement, and support coverage across time zones, Experience leading collaboration migrations (M365 ↔ Google Workspace, Teams ↔ Slack), Familiarity with endpoint security tooling (for example, Microsoft Defender) and partnering with Security teams, Experience with AI security governance and tooling, Experience in a product and engineering-driven company
What You'll Do.
Own corporate IT delivery
high-velocity IT function
Run day-to-day IT operations
Manage vendor performance
Partner closely with Security and Compliance to maintain controls
Manage onboarding and offboarding processes
Manage device lifecycle
Run day-to-day IT operations including helpdesk and escalation management
Lead corporate collaboration tooling migrations
Evaluate and implement AI security controls and tooling
Develop and maintain IT policies
Own identity and access administration
Own endpoint management and security baselines
and performance management
Own licensing strategy and cost controls
Partner with Security/Compliance to ensure IT operations support controls and audit readiness
How You'll Work.
Team & Collaboration
Partner closely with Security and Compliance; Partner with Security teams; Build shoulder-to-shoulder with customer teams (Forward-deployed engineers context); Collaborative team culture
Communication Scope
communication skills with executives and technical teams
Process & Methodology
Plan and execute projects with clear timelines, change management, and minimal business disruption
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