Runlayer

AI

HeadofFieldEngineering

New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Head of Field Engineering at Runlayer. Skills: Building and leading a Forward Deployed Engineering team, Establishing onboarding programs, Bringing operational rigor to a team, Defining technical playbooks for enterprise deployments, Scaling the function programmatically. Build and lead the Forward Deployed Engineering team. Recruit, hire, and onboard new Forward Deployed Engineers”

Industry & Context.

AI

What They're Looking For.

Must Have

Ten or more years of relevant professional experience, including significant time in senior individual contributor and leadership roles within technical, customer-facing organizations, Direct experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing capacity, Time spent at an early-stage startup, where you've built a function or team from the ground up, Proven people leadership. Track record of hiring, managing, and developing high-performing teams of technical individual contributors, Independent execution. History of operating successfully in ambiguous, fast-moving environments and delivering against defined outcomes

Nice to Have

Experience at a company that reached a meaningful liquidity event, such as an IPO or strategic acquisition, Background in revenue operations or sales operations, Prior experience as a software engineer, Experience managing managers, or a demonstrated trajectory toward that scope, Experience at a category leader. Time at an established, top-tier technology company (such as Databricks, Snowflake, Palantir, Salesforce, or similar) where you've seen world-class execution at scale

What You'll Do.

Build and lead the Forward Deployed Engineering team

and onboard new Forward Deployed Engineers

Establish the onboarding program for new engineers

Bring operational rigor to the existing team

Codify how the team moves a customer from initial interest to a thousand-plus seat deployment

Define the technical playbook for enterprise deployments

Partner across the leadership team on team design

compensation structure

Scale the function programmatically

Hire regional leaders and operate through them in year two

Stand up a repeatable execution layer underneath regional leadership

How You'll Work.

Team & Collaboration

Partner directly with the CEO, CPO, and VP of Go-to-Market; Partner across the leadership team (Go-to-Market, Product, and Engineering leadership)

Full Job Description

AI is transforming how every company operates, but most enterprises are stuck. They want to move fast with AI agents, tools, and workflows, but they can't do it safely. We're fixing that. Our team built AI Actions for OpenAI, shipped Zapier Agents to millions of users, and launched the first remote MCP server with Anthropic. The co-creator of MCP is on our cap table. We helped establish the protocol, and now we're building the platform enterprises need to actually use it. Runlayer is one platform for MCPs, Skills, and Agents. Purpose-built security, fine-grained governance, and complete observability so organizations can push AI forward across the entire company without the risk. We raised $11M from Khosla Ventures and Felicis, and customers include Gusto, Instacart, and Opendoor. We're a team of 25, mostly engineers, shipping fast. If you want to work at the center of how AI gets things done, this is the moment. ABOUT THE ROLE As our Head of Field Engineering, you'll build and lead the team responsible for the technical side of Runlayer's customer motion. You'll own Forward Deployed Engineering end-to-end, taking the function from three engineers today to ten by year-end and into a multi-region organization in the year that follows. - Impact: You will define how Runlayer's customers move from initial interest to enterprise-wide deployment, owning the team that converts pilots into production at the world's most demanding companies. - Excellence: You'll partner directly with the CEO, CPO, and VP of Go-to-Market to build the technical playbook that takes a customer from first touch to thousands of seats deployed. - Ownership: You'll recruit, hire, ramp, and lead the team; build the onboarding program; codify operational standards; and establish the technical best practices that scale with the business. WHAT YOU'LL DO - Build and lead the Forward Deployed Engineering team. Recruit, hire, and onboard the next seven Forward Deployed Engineers, with continued hiring thro

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