Runlayer

AI

HeadofFieldEngineering

New York, New York, United States FULL TIME Remote Friendly
The Brief

“Head of Field Engineering at Runlayer. Skills: Building and leading a Forward Deployed Engineering team, Establishing onboarding programs, Bringing operational rigor to a team, Defining technical playbooks for enterprise deployments, Scaling the function programmatically. Build and lead the Forward Deployed Engineering team. Recruit, hire, and onboard new Forward Deployed Engineers”

Industry & Context.

AI

What They're Looking For.

Must Have

Ten or more years of relevant professional experience, including significant time in senior individual contributor and leadership roles within technical, customer-facing organizations, Direct experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing capacity, Time spent at an early-stage startup, where you've built a function or team from the ground up, Proven people leadership. Track record of hiring, managing, and developing high-performing teams of technical individual contributors, Independent execution. History of operating successfully in ambiguous, fast-moving environments and delivering against defined outcomes

Nice to Have

Experience at a company that reached a meaningful liquidity event, such as an IPO or strategic acquisition, Background in revenue operations or sales operations, Prior experience as a software engineer, Experience managing managers, or a demonstrated trajectory toward that scope, Experience at a category leader. Time at an established, top-tier technology company (such as Databricks, Snowflake, Palantir, Salesforce, or similar) where you've seen world-class execution at scale

What You'll Do.

Build and lead the Forward Deployed Engineering team

and onboard new Forward Deployed Engineers

Establish the onboarding program for new engineers

Bring operational rigor to the existing team

Codify how the team moves a customer from initial interest to a thousand-plus seat deployment

Define the technical playbook for enterprise deployments

Partner across the leadership team on team design

compensation structure

Scale the function programmatically

Hire regional leaders and operate through them in year two

Stand up a repeatable execution layer underneath regional leadership

How You'll Work.

Team & Collaboration

Partner directly with the CEO, CPO, and VP of Go-to-Market; Partner across the leadership team (Go-to-Market, Product, and Engineering leadership)

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