Flow
Facilities
HeadofFacilities
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Head of Facilities at Flow. Skills: Facilities management, Maintenance programs, Vendor management. Provide technical support. Provide operational support”
What You'll Achieve.
Maximize revenue; Control expenses; Ensure high-quality work; On-time project delivery; Under-budget project delivery; Improve cost reduction; Improve compliance; Improve inspections; Improve operational reporting; Improve resident feedback; Improve vendor performance; Improve system uptime
Industry & Context.
Root cause analysis
Availability for all shifts, Weekend availability
What They're Looking For.
Must Have
10+ years overseeing facilities, Four-year college degree, Evaluate HVAC, plumbing, electrical, Knowledge of NFPA codes, Understanding of OSHA standards, SDS regulations understanding, Yardi knowledge, MS Office experience, Excel proficiency, 40-60% travel
What You'll Do.
Provide technical support
Provide operational support
Meet maintenance standards
Develop preventative maintenance programs
Implement preventative maintenance programs
Improve preventative maintenance programs
Lead mitigation of issues
Lead remediation of issues
Identify life safety hazards
Identify employee safety hazards
Identify physical hazards
Provide corrective solutions
Ensure work order execution
Ensure unit turn execution
Ensure preventative maintenance execution
Implement company goals
Implement ownership goals
Perform business reviews
Monitor turnover expenditures
Come up with recommendations
Monitor business performance
Evaluate business performance
Work with Capital Projects Team
Ensure project delivery
Provide support for projects
Ensure compliance with requirements
Ensure compliance with OSHA
Ensure compliance with EPA
Ensure compliance with NFPA
Ensure compliance with codes
Ensure safety policy compliance
Remediate safety hazards
Ensure team training completion
Develop maintenance training
Facilitate maintenance training
Perform portfolio analyses
Review service contracts
Recommend vendor changes
Recommend scope changes
Compare contract scopes
Compare contract costs
Surface improvement opportunities
Surface savings opportunities
Analyze critical systems uptime
Improve critical systems uptime
Oversee critical systems repairs
Oversee critical systems upgrades
How You'll Work.
Team & Collaboration
Cross-functional teams; Executive team collaboration; Capital Projects Team collaboration
Communication Scope
Written communication; Verbal communication
Process & Methodology
Deferred maintenance projects
Full Job Description
## Description About the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the Role As the Head of Facilities, you will play a pivotal role in shaping the strategic direction and operational excellence of our maintenance programs. Reporting directly to the Head of Operations/Property Management, you will oversee teams of dedicated professionals, developing best-in-class maintenance programs across our diverse portfolio of multifamily properties. ## Responsibilities Provide technical and operational support to maintenance and operations teams, create efficiencies, and meet maintenance performance standards Develop, implement, and improve preventative maintenance programs Inspect and audit properties to verify they are following company policies and procedures Lead mitigation and remediation of larger maintenance-related issues Identify life safety, employee safety, and physical hazards on-site and provide corrective solutions. Ensure effective oversight and execution of work orders, unit turns, standard R&M, and preventative maintenance Lead recruiting, interviewing, onboarding, training, and mentoring of facilities teams Work directly with the Executive team to implement company and ownership goals for each property, centered around maximizing revenue and co
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